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Darlene Purcell

Darlene Purcell

Hostess Server

Followers of Darlene Purcell31 followers
location of Darlene PurcellOttawa, Ontario, Canada

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  • Timeline

  • About me

    Customer Service Representative at National Capital Appliances

  • Education

    • University of Ottawa

      2002 - 2007
      Bachelor of Music Music

      Activities and Societies: Choir, Concert Band, Saxophone Quartet

  • Experience

    • Montana's Cookhouse

      Sept 2004 - Sept 2006
      Hostess Server

      Greet, seat and direct guestsAssist servers with food delivery and table settingsTake food orders and garnish platesMaintain a personal money floatRestock food items

    • The Shoe Company

      Nov 2005 - Sept 2007
      Keyholder & Department Head

      Assist customers and address their concernsPerform opening and closing cash proceduresMonitor the sales floor and direct staffReceive stock and prepare product transfersSet up and maintain product displaysOperate cash

    • Beechwood Animal Clinic

      Sept 2008 - Sept 2017
      Administrative Assistant/Customer Representative

      Create and maintain client filesPrepare client invoices and handle transactionsSchedule appointments for veterinarians and techniciansFollow-up with clients regarding condition of patients and continuing medical adviceManage multiple phone lines and client emailsAssist veterinarians and technicians with patientsDispense medications and reiterate doctors advice/instructionsSend monthly reminder cards and prepare Welcome and Referral lettersGenerate reports for office manager regarding client accountsGeneral maintenance of computers/printers and network systemsReceive and monitor inventory Show less

    • The Spa Day Retreat

      Sept 2017 - Oct 2017
      Receptionist

      Greet clients - check in/out Operate cash including open/closeAnswer multi-line phoneBook appointments Basic knowledge of Millenium program

    • National Capital Appliances

      Oct 2017 - now
      Customer Service Representative

  • Licenses & Certifications

    • Smart Serve

    • WHMIS

      Jan 2017