
Lidiia A.
Customer Support Specialist

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About me
Research Specialist 🧡 Belkins
Education

Ukrainian Catholic University
2013 - 2019Bachelor of Arts in History HISTORY
Experience

Vodafone
Oct 2016 - Jul 2017Customer Support Specialist
Austrian Airlines
Jun 2018 - Jun 2021Commercial Agent
TIKTAL
Jun 2021 - Jun 2022Campaign ManagerManaging multiple brand campaigns from start to finish;Work, coordinate and collaborate with large group of influencers to execute campaigns on time;Help source and scout relevant creators for the campaign;Work closely with Brand leads to keep them updated on weekly progress;Keep CRM and various systems upto date with latest information;Weekly present updates on campaign delivery.

Ignyte Assurance Platform™
Jun 2021 - Nov 2021Lead Generation ManagerA small Ohio-based cybersecurity company helping SMBs and corporations manage their Governance, Risk, and Compliance efforts throughout the United States. Responsibilities:— Understand our buyer persona & business model.— Search and identify appropriate opportunities within the target market.— Conduct market research & collect contact data.— Work with CRM, spreadsheets, and marketing automation & analytics tools.— Be proactive in discovering new ways to improve process efficiency.— Write emails & maintain correspondence with potential buyers. Show less

GoMage
Dec 2021 - Sept 2024GoMage is a pioneer in the world of Magento. Over the course of ten years, we have completed 1,000 projects, developed 15 premium extensions, and become an Adobe Solution Partner. But we pride ourselves most in having satisfied clients who continue to work with us even after 5-8 years of relationship.GoMage global mission is to change the idea of online shopping. Through the latest stack of technologies, we want to make it faster, more comfortable, and overall a better alternative to traditional offline shopping. Show less
Data Researcher
Mar 2022 - Sept 2024B2B Lead Generator
Dec 2021 - Mar 2022

Belkins
Oct 2024 - nowResearch SpecialistBelkins combines a result-oriented approach and industry-proven expertise to help you build a consistent and predictable sales channel.- Searching leads based on the client’s ICPs using LinkedIn, Google, Crunchbase, Social Networks, and other sources;- Working with Google Sheets and multiple specialized tools (e.g. Apollo, Phantom Buster, etc.) to enrich, research from scratch, or validate the existing data on multiple projects;- Learning about new clients (typically from North America or Europe), their products/services, industries, and other necessary details to identify the right fit when doing the research;- Keeping up with set deadlines, providing weekly/monthly reporting, and collaborating with SDR and other project team members to make sure are on track and have all necessary data for the campaigns. Show less
Licenses & Certifications
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Experts in Teamwork
Lviv Business School of UCU (LvBS)Sept 2016
Languages
- enEnglish
- ukUkrainian
- spSpanish
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