Lucy Allwood

Experience

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  New Look

  Oct 2006 - Dec 2008

  Sales Assistant

  - Assisting customers with purchases, processing transactions and dealing with queries and complaints. - Responsible for correct deliveries and merchandising of stock.- Day-to-day health and safety procedures.

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  Derby County Football Club

  Dec 2008 - Jun 2012

  Retail Assistant

  - Assisting on the shop floor with customer orders and service, ensuring stock is merchandised appropriately.- Covered for maternity leave completing basic administrative duties which included filing, supplier contact and reviewing sales reports for the shop.- I was solely responsible for an off-site unit within a major shopping centre, where I dealt with customer order and service issues as well as the staff training. At the end of the shift I would bank up and ensure the security firm collected and banked the takings.- I supported in training new staff members in customer order and service matters, ensuring policies and procedures are adhered to within the shop. Show less

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  GLD Retail Ltd

  Jun 2012 - May 2013

  Retail Assistant

  - Internal financial responsibilities include processing invoices for cross-departmental purchases and review stock holding to enable head office settlements to be processed. - External financial responsibilities are in reviewing supplier invoices and deliveries to ensure they match with credit and delivery notes. - Review day-to-day stock holding and place orders with the relevant suppliers. - Derby County merchandise website maintenance, ensuring product information is accurate and promotions are in line with store activity.- During busy periods I assist on the shop floor with customer orders and service, ensuring stock is merchandised appropriately. - I will also support in training new staff members in customer order and service matters, ensuring policies and procedures are adhered to within the shop. Show less

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  Vision Express

  Jun 2013 - Mar 2015

  Cash and Sales Assistant

  - Auditing and processing NHS claim forms for 30+ stores and ensuring rejection lists are amended and subsequently claimed to reduce write off values.- Allocating payments received from the NHS and chasing payments not paid to rectify and ensure payment is received. - Month end bad debt provision- Cash office assistant, allocating card payments and cash banked to invoices and chasing up any outstanding transactions.- Checking and processing bank transfers to be sent on a daily business. Show less

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  Parkway Volkswagen

  Mar 2015 - Apr 2018

  Management Accountant
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  EDynamix

  Apr 2018 - now

  Company Accountant