Talk to sales Try for Free
Evelyn Wiles

Evelyn Wiles

Technical Solutions Rep. II

Followers of Evelyn Wiles316 followers
location of Evelyn WilesBoise Metropolitan Area

Connect with Evelyn Wiles to Send Message

Connect

Connect with Evelyn Wiles to Send Message

Connect

  • Timeline

  • About me

    IT Information Systems Technician, Senior at Idaho Department of Health and Welfare

  • Education

    • University of Phoenix

      2012 - 2015
      Master’s Degree Management Information Systems, General 3.95

    • University of Phoenix

      2009 - 2012
      Bachelor’s Degree Web/Multimedia Management and Webmaster GPA: 3.75

      HTML, CSS, JAVA, CRITICAL THINKING, EFFECTIVE WRITTEN COMMUNICATION, PARADIGMS OF HEALTH, WORLD RELIGIOUS TRADITIONS, RESEARCH AND EVALUATION, MANAGEMENT INFORMATION SYSTEMS, FUNDAMENTALS OF PROGRAMMING WITH ALGORITHMS AND LOGIC, WEB DESIGN, TECHNICAL WRITING FUNDAMENTALS, BUSINESS SYSTEMS, BUSINESS SYSTEMS DEVELOPMENT, PROJECT PLANNING & IMPLEMENTATION, DATABASE CONCEPTS, SQL FOR BUSINESS, NETWORK AND TELECOMMUNICATIONS CONCEPTS, JAVA PROGRAMMING, IMAGE EDITING & IMPLEMENTATION, ELECTRONIC… Show more HTML, CSS, JAVA, CRITICAL THINKING, EFFECTIVE WRITTEN COMMUNICATION, PARADIGMS OF HEALTH, WORLD RELIGIOUS TRADITIONS, RESEARCH AND EVALUATION, MANAGEMENT INFORMATION SYSTEMS, FUNDAMENTALS OF PROGRAMMING WITH ALGORITHMS AND LOGIC, WEB DESIGN, TECHNICAL WRITING FUNDAMENTALS, BUSINESS SYSTEMS, BUSINESS SYSTEMS DEVELOPMENT, PROJECT PLANNING & IMPLEMENTATION, DATABASE CONCEPTS, SQL FOR BUSINESS, NETWORK AND TELECOMMUNICATIONS CONCEPTS, JAVA PROGRAMMING, IMAGE EDITING & IMPLEMENTATION, ELECTRONIC PUBLISHING, INSTRUCTIONAL DESIGN, MULTIMEDIA DEVELOPMENT, XML, & APPLICATION IMPLEMENTATION Show less

  • Experience

    • Hewlett Packard Enterprise

      Nov 2006 - Mar 2016
      Technical Solutions Rep. II

      Remote troubleshooting and repair of software and hardware issues, account management, server management, and profile management (local and roaming).

    • Epsilon Inc.

      Apr 2016 - Mar 2017
      SharePoint Servecedesk

      SharePoint Servicedesk

    • Idaho Department of Health and Welfare

      Apr 2017 - now
      IT Information Systems Technician, Senior

      Servicedesk, Field support, Remote desktop support, and Network supportRemote and onsite troubleshooting and repair of account, hardware, software, software configuration, printers, various remote access services, VoIP, cell phone, and connectivity issues, along with end user training and imaging/reimaging computers. Connect cables to network switches and ports.

  • Licenses & Certifications

  • Volunteer Experience

    • ESL - Volunteer Instructor

      Issued by U.S. Army
      U.S. ArmyAssociated with Evelyn Wiles