Gord Murison

Experience

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  T.H.E. Warehouse Inc.

  Jan 1991 - Aug 1997

  Foreman/Shipper/Receiver
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  Vicwest Warehouse

  Aug 1997 - Jul 1999

  Warehouse Coordinator

  Managed day-to-day work activities and organized production to ensure on time delivery of priority product to locations across Canada.• Coordinated pick and pack activities involving reach trucks and racking systems• Maximized load weight of heavy steel coils and building accessories to Carrier capacity upon arrival – Servicing 40+ trucks per day in a 3 employee, one shift distribution facility.

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  Steelcare Inc.

  Jul 1999 - Jul 2003

  Facilities Manager

  Professional progression to Facilities Manager, directed warehouse operations, including shipping/receiving, inventory management, and quality control for 6 locations, totaling over 600,000 square feet of warehouse space. Supervised 25+ employees for 1, 2 and 3 shift operations.• Implemented receiving and shipping inspection standards to capture OS&D, reducing company liability and controllable/preventable costs• Designed facility layouts to optimize storage space, increasing revenue for the organization• Developed steel repair and packaging programs – Creating new revenue streams to market. Show less

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  Steelcare Inc. (CareGo Holdings Inc.)

  Jun 2005 - Jul 2009

  Managed and coordinated activities related to the quality systems for the CareGo group of companies including internal audit processes, quality objectives, process development and preparing reports for monthly quality meetings with senior management. • Championed the development and implementation of ISO 9001:2000 for two warehousing facilities and a transportation company, retaining companies’ status as preferred suppliers to major steel producers. Achieved zero nonconformances throughout certification, surveillance and re-certification audits.• Recertified Railcare Inc, a railcar repair company to the American Association of Railroads Manual of Standards and Recommended Practices, M-1003 Specification for Quality Assurance• Developed and facilitated the implementation of a Controlled Goods Program in compliance to the Controlled Goods Directorate of Canada, authorizing the handling of military product• As Lead Auditor, conferred with functional leaders the timeline and method for corrective action resulting from internal audit processes. Show less Appointed as interim Health & Safety Manager oversaw the workplace safety for 4 facilities, developing safety programs and training modules to increase employee competence and awareness. • Spearheaded the development of Safety Group elements to improve health and safety while creating a comprehensive Health & Safety Manual• Worked with outside agencies and organizations to protect employees while working at heights and to prevent truck drivers from falling off trailer decks• Conducted workplace accident and injury investigations to determine root cause. • Produced Contractor Safety Programs and Emergency Response Plans• Provided new employee orientations in Quality and Health & Safety. Show less

  • Quality Assurance Manager

    Jul 2003 - Jul 2009

  • Health & Safety Manager

    Jun 2005 - Nov 2007
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  Shoppers Home Health Care

  Apr 2010 - Apr 2016

  Site Leader accountable for all aspects of the facility including Service, Warehouse Operations and Distribution during a time of organizational restructuring. Mentored and developed 24 employees, supporting 10 Sales Representatives and 4 Retail locations. • Supported the Supply Chain Centralization Program, relocating production activities to Toronto Hub and implementing gate keeping processes to ensure proper tracking and communication of product flow within the local supply chain• Facilitated the implementation of Service Optimization System (MCC/SOS) in 2 regions, a web portal and mobile device dispatching system providing real time service to clients• Monitored and analyzed internal supply chain feedback and metrics to identify training opportunities which increased Technicians’ ability to perform tasks efficiently• Resolved service escalations to a win-win resolution, ensuring customer satisfaction and retention• Accountable for Annual Performance and Development Review Process Process to improve employee performance and drive accountability to measurable objectives established for each job function • Participated in planning and executing GTA District Employee Engagement activities• Managed the Workplace Injury/Illness reporting process and Early Safe Return to Work Program• Ensured compliance with company policies and regulations, assuring safety and best practices are maximized. Show less Responsible for the day-to-day operations of the internal supply chain in a new regional facility start up (Product Procurement, Inventory Management, Production, Shipping/Receiving, Order Picking and Sanitation). Directed activities for 16 production and warehouse employees supporting Sales, Service and Distribution.• Established Hub Joint Health & Safety Committee and represented Management as Co-Chair for 6 years. • As part of a cross functional team effort, implemented operational processes awarding Shoppers Home Health Care the entire Community Care Access Center (CCAC) contract in 5 regions for Medical Equipment and Related Supplies • Executed the Corporate Product Preferment Program into Production and Purchasing departments at location which standardized product offering and increased speed to customer • Drove Production initiatives to operate within the guidelines of Product Preferment Strategy SLA, resulting in a 2014 On-Time Fulfillment improvement of 11% over 2013 initial results• Developed warehouse organization action plans which significantly reduced stock levels and increase efficiency of product supply to Production and Distribution areas • Selected as special project support for corporate initiatives, including Customer Service Redesign Project Team which established a consistency in processes across the organization• Collection and reporting of Hub KPIs for Performance Scorecard submissions • Established preventive maintenance programs for building and equipment• Employee Excellence Award recipient (2012)• Operational Performance Award (OPA) recipient (2011). Show less

  • Service and Supply Chain Manager

    Jan 2015 - Apr 2016

  • Operations Manager - Supply Chain

    Apr 2010 - Jan 2015
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  IKEA Distribution Services

  Aug 2016 - Jan 2017

  Warehouse Team Leader

  Responsible for leading, coaching and developing 30-40 co-workers to reach excellence in the daily operation of the 397,000-square-foot Toronto Customer Distribution Center. • Analyzed workload and deployed resources to multiple activities to achieve pick and pack volumes of approximately 5,000 line items per day• Assisted in the implementation of new work processes and quality initiatives to improve efficiencies, secure less damages and increase accuracy of inventory.

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  Coca-Cola Refreshments Canada

  Jan 2017 - Jul 2019

  Warehouse Supervisor

  Supervised 15-22 employees in order picking, warehousing shipping and receiving activities at the world's largest beverage company’s Hamilton location. • Developed GEMBA Walk program allowing Leaders and Staff the opportunity to identify existing safety hazards, observe practices for improvement opportunities, and to build relationships with employees• Deployed warehouse team to meet the demands of the facility, while managing manpower within labour and OPEX budget • Monitored SAP POD (Print on Demand) and Voice Pick systems to ensure warehouse team built orders and loaded routes according to 24hr and 48hr sales volume requirements• Determined employees requiring guidance, coaching or discipline due to low performance• Maintained Attendance Management Program to address workplace absenteeism issues. Show less

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  Motion

  Jul 2019 - Jun 2020

  Service Manager

  Leading and developing a Service Team of 7 Technicians and 2 Coordinators to reach operational excellence at the Hamilton location of Canada’s leading mobility and accessibility solutions provider.

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  Stanley Black & Decker / OUTDOOR

  Jan 2021 - Jun 2023

  Supervisor - Distribution Operations