
Stephen McGinty MIWFM

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About me
Operations Manager
Education

St Ambrose High School
2005 - 2011
Glasgow Caledonian University
2013 - 2016Business with Law BA (Hons) Business
City of Glasgow College
2011 - 2013HND Business Business
Experience

Enterprise Rent-A-Car
Jul 2016 - Mar 2019Passionate about delivering exceptional customer service and driving results in the fast-paced world of car rental. As a dedicated Assistant Branch Manager, I am committed to leading a high-performing team and ensuring the satisfaction of every customer who walks through our doors.π Key Skills:β Team Leadership: Leading by example to motivate and inspire my team to exceed customer expectations and achieve sales targets.β Customer Focus: A relentless commitment to delivering an outstanding customer experience by addressing needs and resolving issues.β Operations Management: Streamlining processes, managing inventory, and optimizing resources to maximize profitability.β Sales and Marketing: Developing strategies to increase revenue and expand our customer base through local marketing initiatives.β Problem Solving: Proven ability to adapt to changing circumstances, handle challenging situations, and find solutions.β Training and Development: Nurturing talent through coaching and mentorship to build a strong, cohesive team.π Achievements:π Consistently exceeded sales goals and achieved top branch performance in revenue growth.π Recognized for exceptional customer service, earning multiple accolades and customer loyalty.π Led my team to maintain high customer satisfaction scores, creating a strong presence in the local community. Show less
Assistant Manager
Apr 2018 - Mar 2019Assistant Manager
Aug 2017 - May 2018Management Assistant
Jun 2017 - Aug 2017Management Trainee
Jul 2016 - Jul 2017

Wren Kitchens
Mar 2019 - Feb 2020Kitchen DesignerPassionate about creating dream kitchens and turning visions into reality. As a seasoned Senior Kitchen Salesman, I bring a wealth of experience and a deep understanding of the art of kitchen design to help clients make their culinary dreams come true.π Key Skills:β Kitchen Design Expertise: Proficient in creating functional and visually stunning kitchen designs that match individual tastes and requirements.β Client Relationship Management: Building strong, lasting relationships with clients by understanding their needs and providing exceptional service.β Sales Mastery: Proven track record of exceeding sales targets and increasing revenue through effective sales strategies.β Product Knowledge: In-depth knowledge of the latest kitchen products, materials, and trends to provide expert advice.β Project Management: Ensuring a smooth transition from design to installation by coordinating with contractors and suppliers.β Problem Solving: Addressing challenges creatively and finding innovative solutions to meet client demands.π Achievements:π Consistently achieved and exceeded sales goals, earning recognition for top performance in the industry.π Received numerous testimonials and referrals from satisfied clients for outstanding service and design expertise.π Successfully managed and delivered complex kitchen projects from concept to completion. Show less

Mary's Meals
Feb 2020 - nowOperations ManagerA facilities and property management professional with 5 yearsβ experience working in property maintenance, supplier sourcing and contracting as well as hard and soft FM services. I have experience in managing people from multiple different disciplines. Well-versed in helping organisations implement change, grow, and deliver on organisational projects.
Licenses & Certifications

Leadership and Management
ILM
Member
IWFM | Institute of Workplace and Facilities ManagementMar 2025
Managing Safely
IOSHJun 2022
Managing Risks and Risk Assessment at Work
NEBOSHJan 2024
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