Cristina Muresan

Experience

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  Sykes Enterprises, Incorporated

  Jul 2012 - Jun 2013

  Customer Service Representative

  Customer Support Representative HP Samsung ProductsMain duties:-creating customer accounts by recording account information using SAP-providing information about HP Samsung Products;-resolving the product problems by clarifying the customer's complaint, determining the cause , selecting and explaining the best solution to solve the problem , expending correction or adjustment;-following standard processes and procedures;-handling complaints;-researching answer or solutions as needed Show less

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  Kresta Montajes Limitada

  Apr 2014 - Dec 2016

  Human Resources

  HR Representative Screening job candidates Visa application-working permit ChileManaging the working contracts ,addendum at the contracts, resignation and dismissal lettersPayroll to the level of gross salaryTime sheets, monthly reporting for turnover, absenteeism, overtime, personal leave, collect monthly required info related to each employee vacation, sick leavePreparing reports, providing analysis for the upper management;Summarize budgets and submit recommendations for the approval or disapproval of funds requestsMake sure all legal requirements are metWorking with managers to complete hiring checklist itemsInterpreting Union contracts –cooperating with Chilean authorities in terms of HRProvide administrative support to the upper managementManaging the safety induction process: organizing safety training and being responsible of the translations Spanish-EnglishManaging the Visa process - work permits, id cards and passports;Ability to handle a heavy workload, prioritize work and meet deadlines. Show less

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  SC KIM INDUSTRIES CONSULTING SRL

  Feb 2017 - now

  Project Planner/Budget Planner

  Analysing financial information (revenues, expenditures,cash management) to ensure all operation are within the budgetMonitor and control the flow of incoming and outgoing cashProject/forescast cash flow in and out and determine if the organization will have enough cashManaging multiple projects for the organization, each with varying priority, timelines and resources requirementsMaintain schedules and keep project resources on track,provide regular project updates to upper management and maintain contact with staff to monitor the job progressInteracting with organizations and institutions of UE Member States in order to comply with the applicable procedures (LIMOSA, SIPSI) and the regulation from the both countries ( RO and the UE Member State)Initiating development of all documents including certificates and permits( Hot Work, SSG Safety General Courses, Tappisafe Courses)Preparing visa files/documents for B1, appointments to the US embassy Ensure staff follows health and safety regulationsMaintain contact with clients to ensure the invoices are clear for paymentsChasing debtors and late paymentsEnsure customers pay on timeUploading payments Show less