Ronald P.

Experience

• 

  Meijer

  May 2010 - Jul 2014

  Ensure the last interaction the customer has with Meijer staff is pleasant. Ensure the customer was able to find and purchase everything they came in for. Promoted to Service Coordinator after approximately 6 months as a cashier. Direct customer traffic evenly to checkout lanes to ensure lines run smoothly and customers are not waiting an unreasonable amount of time. Ensure all cashiers, utility workers, and door greeters receive their breaks and lunches in a timely manner. Resolve any issues that arise at checkout which are beyond the cashiers ability. Bring any issues that cannot be resolved to the attention of the service team leader. Show less

  • Systems Monitor

    May 2012 - Jul 2014

  • Cashier, Service Coordinator

    May 2010 - May 2012
• 

  Meijer

  Nov 2015 - Apr 2022

  Answer calls placed by fellow team members in need of assistance with cash registers, computers, VOIP phones, printers, and BlueBirds. Place calls to next level support on any issues that cannot be resolved at store level. Perform monthly preventative maintenance on registers, computers, phones, printers and BlueBirds. Maintain logs of equipment sent out for repair. Under general supervision sort, consolidate, label, and store all back-stock product. Ensure daily non-damaged returns (NDR) are returned to vendors or destroyed per company policy. Maintain inventory accuracy through daily I-caps. Receive, inventory, and stock all central supplies required for daily operation of the store.

  • Systems Monitor

    Jun 2021 - Apr 2022

  • Ad Product Coordinator

    Nov 2015 - Jun 2021
• 

  TEKsystems

  Aug 2021 - Apr 2022

  Lead the team responsible for staging Dell computers for all Ford Users in North America totaling over 30,000 machines a year. Staging Windows 10 and Linux machines. Install additional software and administer admin rights as necessary. Working in a warehouse environment to unpack, sort, and inventory computers and accessories returned from Ford users in a timely manner. Assist shipping personnel boxing new computers and accessories to be sent to Ford home users when needed. Maintain a clean working environment in the warehouse.

  • Staging Lead

    Nov 2021 - Apr 2022

  • Material Handler

    Aug 2021 - Nov 2021
• 

  NCR

  Apr 2022 - now

  Customer Engineer