Puneet Kathuria

Puneet Kathuria

Followers of Puneet Kathuria458 followers
location of Puneet KathuriaRegion Stuttgart

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  • Timeline

  • About me

    ITIL Certified, BRMP® ,Digital Workplace Manager, Service Management

  • Education

    • 2007 University of Rajasthan Institute of Engineering & Technology

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      Bachelor of Engineering (BE) Computer Science
    • Institute of Engineering & Technology

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      B.E. Computer Science
    • University Institute/School Grade / % age

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      B.E (C.E ) Computer Sc.
  • Experience

    • Supervalu Services India

      Sept 2008 - Jan 2011

      I have done Application deployment, creating collection, setting up distribution point, send advertisements and push applications to the desktops using SMS and SCCM both.Platform: Windows XPTools: SMS 2003, SCCM 2007Duration: September 2008 – May 2011Role: Customizing and deploying the packaged applications through SMS 2003, SCCM 2007, Marimba, SOTI.• Creating Packages and collections in SMS Console and SCCM Console for testing of applications and deployment through SMS and SCCM• Different types of applications like server and local applications are packaged and tested as per instructions given by the requestor (Client).• Involved in Quality Control of the packaged applications. Ensured all the applications are packaged as per requests and standards.• Deploying Microsoft update patches through SMS and SCCM to the critical servers.• Handling enterprise wide application deployments. • Preparing status reports for bulk rollouts and Windows Patching. Advising, recomending solutions if any failure occurs.• Troubleshooting Deployment issues, Installation Failure and Distribution Point issues.• Creation of package and deploying the applications in retail environment on Hand Held and marker devices in retail stores through SOTI.• Copying the files into server and moving to different levels through WEBMOVES.• Troubleshooting the errors in deployment and providing solution for the same.• Handled 24X7 OnCall for business critical needs on periodical basis. • Handling Service Calls maintaining SLA. Weniger anzeigen

      • Specialist

        Sept 2008 - Jan 2011
      • Specialist

        Sept 2008 - Jan 2010
    • Tata Consultancy Services

      Jan 2011 - Jan 2011
      Assistant Systems Engineer

      I have done Application deployment, creating collection, setting up distribution point, send advertisements and push applications to the desktops using SMS and SCCM both.Platform: Windows XPTools: SMS 2003, SCCM 2007Duration: September 2008 – May 2011Role: Customizing and deploying the packaged applications through SMS 2003, SCCM 2007, Marimba, SOTI.• Creating Packages and collections in SMS Console and SCCM Console for testing of applications and deployment through SMS and SCCM• Different types of applications like server and local applications are packaged and tested as per instructions given by the requestor (Client).• Involved in Quality Control of the packaged applications. Ensured all the applications are packaged as per requests and standards.• Deploying Microsoft update patches through SMS and SCCM to the critical servers.• Handling enterprise wide application deployments. • Preparing status reports for bulk rollouts and Windows Patching. Advising, recomending solutions if any failure occurs.• Troubleshooting Deployment issues, Installation Failure and Distribution Point issues.• Creation of package and deploying the applications in retail environment on Hand Held and marker devices in retail stores through SOTI.• Copying the files into server and moving to different levels through WEBMOVES.• Troubleshooting the errors in deployment and providing solution for the same.• Handled 24X7 OnCall for business critical needs on periodical basis. • Handling Service Calls maintaining SLA. Weniger anzeigen

    • Capgemini

      Jun 2011 - Sept 2012
      Consultant

      Deployment for US Client: I have done Application deployment, creating collection, updating up distribution point, creating advertisements and Windows Security Patch testing and rollout using SCCM. Windows 7 deployment.Platform: Windows XP and Windows 7Tools: SCCM 2007, WSUS Server; Role: Customizing and deploying the packaged applications through SCCM 2007.Settings up Patching environment for newly build SCCM Environment.Testing Monthly Microsoft windows updates for environment and rolling them out to all Win 7 and Win XP clients Using SCCM and WSUS Server.Customizing SCCM reports as per client need and preparing new reports using SQL Queries.Setting up packages in SCCM and deploying them to various clients. Troubleshooting SCCM client issues.Involved in Quality Control of the packaged applications. Ensured all the applications are packaged as per requests and standards.Handling enterprise wide application deployments. Troubleshooting Deployment issues, Installation Failure and Distribution Point issues.Handling User tickets maintaining SLA Weniger anzeigen

    • Mercedes-Benz Research and Development India

      Sept 2012 - Jul 2021

      Delivering Global workplace operations from India.Setting up Defender operations to strengthen Global security Operations.Managing team of 50+ professionals providing global operations for digital workplace from India. Driving automation project and auto heal solutions.Business partner management.Navigated large workloads with a sense of calm and superior organizational skills. Responsible of handling Operations , aligning processes with Global markets.People alignment and driving defined OKR'sOrganized and prioritized work to complete assignments in a timely, efficient manner.Lead team towards great collaborations ,resulting in building trust in Global BRM function towards service. As Technical Lead managed all aspects of technical execution within team.Lead Migration project of SCCM 2007 to SCCM 2012.Transitioned Global Key Accounts Manager role from Germany to India.Took ownership of Process alignment and bringing everyone to central operation model, utilizing best practices and technical know how.Brought forth passion and enthusiasm, resulting in favorable outcomes. Effectively coordinated daily operations towards SCCM from India.Worked with Global Key Account managers to deliver smooth operations.Transitioned Various technical regional SCCM support to India. Worked as Technical Resource for SCCM Operations teamTransitioned phase wise technical responsibilities to India.Responsible for up skilling team technically and bringing in awareness towards defined process.

      • Senior Program Manager

        Jan 2020 - Jul 2021
      • Program Manager

        Apr 2018 - Sept 2020
      • Solution Architect

        Apr 2016 - Jan 2018
      • Principal Consultant

        Apr 2015 - Jan 2016
      • Lead Engineer

        Sept 2012 - Jan 2015
    • Infosys

      Aug 2021 - now
      • Group Project Manager

        Apr 2023 - now
      • Senior Project Manager

        Aug 2021 - Jan 2023
  • Licenses & Certifications