Jackie Waters

Jackie Waters

Followers of Jackie Waters670 followers
location of Jackie WatersSeattle, Washington, United States

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  • Timeline

  • About me

    Product Manager at Starbucks

  • Education

    • Scaled Agile, Inc.

      2018 - 2018
      SAFe 4 Certified PO/PM & Generalist
    • Keller Graduate School

      2011 - 2018
      Project Management Certification Project Management
    • Saint Louis University

      2014 - 2016
      Master of Business Administration (M.B.A.) Executive Master of International Business
    • Illinois Wesleyan University

      1999 - 2003
      Bachelor of Arts English - Writing
  • Experience

    • Elsevier

      Apr 2005 - Jul 2012

      Led the development of an ecommerce and learning portal for nursing and health professions faculty and students.Collaborated with UX and design teams to create prototypes and enable iterative product development.Integrated content management systems and developed strategies for fostering social user communities. Provided top-tier support for electronic product maintenance and bug tracking across multiple learning management systems.Delivered training and communications to support channels and project stakeholders, including on-site faculty training sessions.Created and maintained documentation for internal and customer-facing user segments.

      • Product Manager

        Jul 2008 - Jul 2012
      • Sr. Product Administrator

        Apr 2005 - Jul 2008
    • Moosylvania

      Jul 2012 - Dec 2012
      Digital Project Manager

      Managed project development for a portfolio of 20 Fortune 500 brands in a digital agency context, overseeing web, mobile, and app development, as well as campaign management, social integration, and game/sweepstakes initiatives.

    • Maritz Motivation Solutions

      Dec 2012 - Dec 2019

      Managed an ecommerce rewards platform supporting 300+ sites for 150+ Fortune 500 clients, integrating various financial and program systems.Developed the long-term strategic vision for reward products, introducing innovative solutions in gifting and subscription markets.Collaborated with data science teams to create an AI-powered product recommendation engine, enhancing user engagement and client satisfaction.Selected for a three-year executive leadership accelerator program focusing on developing future leaders within Maritz. Show less

      • Director of Product Development

        Jan 2019 - Dec 2019
      • Sr. Product Manager

        Jan 2017 - Jan 2019
      • Digital Marketing Product Manager

        Apr 2014 - Jan 2017
      • Technical Project Manager II

        Dec 2012 - Apr 2014
    • Slalom

      Dec 2019 - Nov 2022
      • Principal

        Jan 2021 - Nov 2022
      • Consultant

        Dec 2019 - Jan 2021
    • Starbucks

      Nov 2022 - now
      Sr. Product Manager
  • Licenses & Certifications

    • Project Management Professional (PMP)

      Project Management Institute (PMI)
      Nov 2011
    • SAFe 4 Agilist

      Scaled Agile, Inc.
      Mar 2018
    • SAFe 4 PO/PM

      Scaled Agile, Inc.
      Jun 2018
  • Volunteer Experience

    • Instructor

      Issued by Junior Achievement USA on May 2016
      Junior Achievement USAAssociated with Jackie Waters