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Harshit Chehal

Harshit Chehal

Associate Manager (Export of Pig Iron/ Met Coke))

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  • Timeline

  • Skills

    Analysis
    Business Analysis
    Business Strategy
    Cross-functional Collaborations
    Customer Service Management
    Management
    Manufacturing
    Marketing
    Operational Planning
    Organizational Leadership
    Sales
    Sales Management
    Strategy
    Team Management
    Training
    Organizational
    Customer Service

  • About me

    To design strategies for maximum output and ensure execution excellence while collaborating with cross-functional teams • Experience: 13+ years of experience in various functions like Marketing, Operations & Services • International Exposure: Traveled more than 20 countries for work & study and understanding people and their needs • Team Player: Listening and including team members to integrate divergent thoughts, delegating authority, brainstorming with the team for efficient knowledge transfer • Communication: Good PR skills to cultivate strong business relationship, motivating individuals to increase efficiency in work • Adaptability: Performing under pressure, resolving issues in a way that propels innovation and growth in rapidly changing environment

  • Education

    • DAV College, Sector 10, Chandigarh

      2002 - 2004
      10+2 Non Medical (Physics, Chemistry, Mathematics) XII

    • St. Kabir Public School

      1998 - 2002
      ICSE Science, Maths n Commerce X

      Activities and Societies: Recitation Team, Discipline Committee, Cultural Team Won Recitation competitions. 3rd in National Topography competition organised by India Survey Society.

    • Université Paris Dauphine- PSL

      2010 - 2010
      MBA (4th Sem) Marketing & Finance Merit Scholarship (Exchange Student)

      Activities and Societies: Environment Awareness Campaign at Black Eyed Peas Concert (Live in Bercy, Paris)

    • University Business School, Panjab University

      2008 - 2010
      MBA Marketing & Finance

      Activities and Societies: Placement Committee and Business Club Member • Merit Scholarship for Exchange Program from Panjab University, Chandigarh to study the last semester of MBA at Dauphine University, Paris• Represented UBS at Business Conference (Harvard Project for Asian and International Relations) held in Tokyo, Japan on 6th to 9th August 2009• Received a ‘Certificate of Excellence’ for outstanding team presentation as the leader of the team representing UBS in Academic Conference held at Harvard University, USA in February 2009

    • Panjab University

      2004 - 2008
      Bachelor of Engineering Electronics & Communication with Honors

      Activities and Societies: Academic & Literary Society, Rotaract Club Chandigarh (Public Relations), AIESEC, KROSFIRE 2006 (organisers of interschool competition) Completed internship with companies like Bharat Electronics Limited (BEL), Panchkula and Deltron, Chandigarh.

  • Experience

    • Vedanta Group

      Jul 2010 - Aug 2011
      Associate Manager (Export of Pig Iron/ Met Coke))

      Sesa Sterlite, a Vedanta Group company is one of the world's largest global diversified natural resource majors, with operations across zinc-lead-silver, oil & gas, iron ore, copper, aluminium and commercial power. Apart from Iron ore it also produces pig iron and metallurgical coke.Assistant Manager - Export Sales of Pig Iron and Metallurgical Coke1. Responsible for managing and growing exports businessa) Visited international markets and attended buyer seller meets• Pig Iron Exports grew from 1K Metric tons per annum to 5K Metric tons per month• Deliberated with the clients on dollar fluctuations, demand-supply gapsb) Pre-Sales : Continuously analyzed sales potential and competitionc) Provided marketing inputs for product development based on user insights, client demands and analysis of various other key factors2. Liaison and Customer Relationship Management: Ensured successful order fulfillment3. Negotiated the Letter of Credit documents with the bank after the shipment4. Price Negotiations : Understood the cost elements and translated them into selling price Worked out the best possible terms of shipment/Logistics Show less

    • Chehal Steel Industries

      Aug 2011 - Dec 2012
      Manager

      A Re-roller and fabricator unit (SMSE) deals in the manufacturing of long Steel Products like rebars and sections for more than 20 years in Punjab, India. Sales & Marketing Manager 1. Sales Responsibility: Estimated the cost element and translated them into Selling Price2. Operations Management: Doubled the production with increased efficiency as burning rate reduced from 7% to 3.5%3. Tracking the payment: Reviewed Payment cycles of traders and reduced it from 10 days to 5 days4. Relationship Management: Maintained healthy relationships with other enterprises for supply of machine parts, tools and raw material Show less

    • Airtel

      Jan 2013 - Jan 2018

      1. Business Strategy: Conceptualized, developed and helped in implementing strategic initiatives 2. Business Process Re-engineering: Revised 56 processes and reduced escalations by 42%3. Implementing Annual Operating Plan: Introduced new initiatives on War against Waste and Reduced CS opex by Rs 125 Mn 4. Serve to Sell Activities:• Increased HD upgrades from 30K to 100K per month with reduced cost of HD Bare box• Incentivized Annual pack recharge program for engineers to increase Upselling Achievements: Under Serve to Sell, HD upgrades in DTH showed 10x growth Escalations reduced by 40% with redesigned service processes Show less 1. Partner Management: Handled 1100 partners to ensure optimum Return on Investment (ROI) and cross-functional coordination for all the escalations related to partner management2. Training & Audits:• Implemented E-learning modules and created videos for training on Installation besides conducting 10 soft skill workshops in 6 metros• 30 days repeat fault reduced from 8% to 2.5%• Non-compliances in Audits reduced from 2300 to 600 per month3. Serve to Sell Activities:• Increased HD upgrades from 6K to 30K per month • Promoted and developed self-care modes for the customers to ease the load on the system Show less

      • DTH CS Head - Punjab & Chandigarh

        Jun 2016 - Jan 2018

      • Project Manager, DTH & Media

        May 2015 - May 2016

      • Head - Partner Management & Training

        Oct 2013 - Apr 2015

      • Business Analyst (CSD), Airtel Digital TV

        Jan 2013 - Sept 2013

    • Deloitte

      Jan 2018 - Sept 2021

      • Associate Director

        Jun 2021 - Sept 2021

      • Manager | Consulting - Strategy & Operations | TMT

        Jan 2018 - May 2021

    • BYJU'S

      Oct 2021 - Jun 2023
      Director - Business Operations

      Building BYJU'S Tuition Centre (BTC) from 0 to 300 stores. Conceptualized and deployed the business operations processes. Managing complete customer life cycle from the moment customer enters our store. Responsible for service strategy for enhancing customer experience

    • Aakash Life

      Jun 2023 - now
      Head of Business Operations

  • Licenses & Certifications

    • Certified ScrumMaster (CSM)

      Scrum Alliance
      Jun 2019
      View certificate certificate

    • Lean Six Sigma Black Belt

      GreyCampus
      Jun 2018

  • Honors & Awards

    • Awarded to Harshit Chehal
      Diamond Award CEO - DTH & Media - Airtel Digital TV Apr 2015 For 10x increase in HD upgrades per monthHD upgrade is an Upsell activity where normal set top boxes were swapped with HD set top box.Services joined hands with marketing to drive this under Serve to Sell
    • Awarded to Harshit Chehal
      Silver Award CSO - DTH & Media - Airtel Digital TV Dec 2014 For implementation of e-learning module for Training of employees on Installation & Fault-Repair.
    • Awarded to Harshit Chehal
      Member in Steel Re-roller Association UNDP project for energy efficiency Dec 2011 • Represented Chehal Steel Industries in UNDP project for energy efficiency in Kolkata
    • Awarded to Harshit Chehal
      Member at International Pig Iron Association, UK GM Sales, Sesa Goa Oct 2010 • Represented Sesa Goa as a member selected from India in International Pig Iron Association, UK
    • Awarded to Harshit Chehal
      Merit Scholarship for Exchange Chairman, University Business School Dec 2009 • Merit Scholarship for Exchange Program from Panjab University, Chandigarh to study the last semester of MBA at Dauphine University, Paris
    • Awarded to Harshit Chehal
      Certificate of Excellence Harvard Project for Asian and International Relations, Harvard University, USA Feb 2009 • Received a ‘Certificate of Excellence’ for outstanding team presentation as the leader of the team representing UBS in Academic Conference held at Harvard University, USA in February 2009

  • Volunteer Experience

    • Director, Public Relations & Member

      Issued by Rotaract Club of Chandigarh on Jul 2005
      Rotaract Club of ChandigarhAssociated with Harshit Chehal

    • Corporate Trainee

      Issued by AIESEC India on Aug 2006
      AIESEC IndiaAssociated with Harshit Chehal