
Joshua Kaye
Pte (T) - Armour Crewman

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About me
AOG Customer Support Officer at CHC Helicopter / Heli-One
Education

Western University
2004 - 2008B.E.Sc. Civil EngineeringActivities and Societies: Men's Rugby Team 2005 Bachelor of Engineering Science
Experience

Canadian Armed Forces | Forces armées canadiennes
Jan 2002 - Oct 2004Pte (T) - Armour CrewmanCanadian Forces Primary ReserveThe Ontario Regiment (RCAC)Pte (T) - Military Occupation - R011 Armour CrewmanI trained as an armoured reconnaissance soldier. I was trained on the use of a variety of weapons and vehicles. There was a very strong emphasis on the importance of being self-reliant while also working in a team environment as well as the ability to work under extreme pressure.

Durham Tree Movers
Jan 2004 - Aug 2013Team Lead - LabourerMy main job consisted of general landscaping focusing mainly on planting large trees. My responsibilities required me to be involved in all phases of the process from the selecting and picking up of materials, to the transport and planting of trees, to the clean-up and completion of the projects. I was relied upon to frequently work alone but also on occasion to lead a small team. In the winter months I was in charge of driving a snow plow and overseeing a 2-4 person shoveling crew. At all times I was required to interact with clients and to deal with issues as they arose. Show less

New English School
Sept 2013 - Jun 2019English TeacherMy responsibilities included preparing for, teaching, and writing reports for classes. My groups ranged in size from individuals to groups larger than 10. Topics ranged from conversation and ‘Speak Your Mind’ lessons, to medical, business and especially engineering English.

ARTCOM - Szkoła Języków Obcych
Oct 2013 - May 2014English Teacher
Lake Scugog Lumber
Sept 2014 - Dec 2014Forklift OperatorMy main responsibility was to operate a forklift and assemble orders of lumber for shipment to customers. The first priority was to work safely in a busy lumber yard populated by employees and customers alike. I was also tasked with helping deliver orders to customers and to work in customer service where I helped customers find and load their purchases. Maintaining good relationships with customers was always a priority.

West Shore Village
Jun 2015 - Aug 2015Maintenance AssistantI performed a wide range of tasks from gardening and laying patios, to painting and building walls, to cleaning and general repairs. I was often relied upon to work alone and be self sufficient. The position also required me to maintain friendly relationships with all of the residents while performing my duties and to talk to them, and help them out when needed.

GLOBAL - Szkoła Języków
Oct 2015 - Jun 2016English TeacherMy responsibilities included preparing for and conducting conversation classes for individuals and groups on a wide range of topics.

Dwujęzyczne Liceum Uniwersyteckie
Jan 2018 - Jun 2018TeacherMy responsibilities involved conducting all parts of the Civil Society lessons. This included the preparation of materials, conducting the lessons, as well as monitoring and evaluating the students’ progress.

CWT
Feb 2019 - Apr 2023My responsibilities involve providing comprehensive business travel arrangements for corporate clients. This involves finding the most cost effective solutions that meet the individual needs of the clients while also meeting the needs of their companies. I am required to interact directly with the clients and travel arrangers as well as airline and hotel vendors via phone, email and chat. Verification of the accuracy of the data is a priority in all aspects of the job whether booking travel via the Sabre Global Distribution System or creating traveller profiles in SAP Concur. Cooperation with other departments within the company is a must as well as following the specific policies and procedures that pertain to the various clients and their departments. Show less
Senior Business Travel Counselor
Aug 2021 - Apr 2023Business Travel Counselor
Feb 2019 - Aug 2021

Heli-One
May 2023 - nowAOG Customer Support Officer
Licenses & Certifications
- View certificate

Excel: Advanced Formulas and Functions
LinkedInOct 2020 - View certificate

Learning Data Analytics
LinkedInNov 2020 - View certificate

Excel: Charts in Depth
LinkedInNov 2020 - View certificate

Excel Essential Training (Office 365/Microsoft 365)
LinkedInOct 2020 - View certificate

Excel: Advanced Formatting Techniques (365/2019)
LinkedInOct 2020 - View certificate

Excel: PivotTables in Depth
LinkedInNov 2020 - View certificate

SAP ERP Essential Training (2018)
LinkedInNov 2020 - View certificate

Access Basics for Excel Users
LinkedInNov 2020 - View certificate

Excel: You Can Do This
LinkedInAug 2020 - View certificate

Six Sigma Foundations
LinkedInMay 2018 - View certificate

Excel: Creating a Basic Dashboard
LinkedInOct 2020 - View certificate

Learning Minitab
LinkedInMay 2018
Honors & Awards
- Awarded to Joshua Kaye2019 CWT Pearl Award CWT Dec 2019 In recognition of great performance, passion and dedication to daily tasks.
Languages
- enEnglish
- poPolish
- frFrench
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