Sarah Martinez

Experience

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  Gold's Gym Universal City

  Jan 2012 - Jan 2013

  Fitness Insructor
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  Retama Ranch Apartments

  Nov 2012 - Dec 2013

  Assistant Manager
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  The Village on Telluride

  Jan 2014 - Sept 2014

  Assistant General Manager
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  Villagio Apartments

  Oct 2014 - Apr 2016

  General Manager

  Build a team of highly motivated, skilled and productive individuals who work well with others. Consistently maintain professional quality of management, communication, and reporting.Provide first-class customer service to prospects and residents. Ensure that all resident requests are handled promptly and professionally. Create professional and friendly office environment.Maintain occupancy at or above 99% and collections at or above 98%.Achieve the highest possible net operating income (NOI) through the implementation of effective cost control; revenue improvement efforts; and effective budget managementFocus on improvement and upkeep of the properties’ curb appeal and cleanlinessOversee the Maintenance Department. Implement systems, procedures, and expectations. Find ways to improve performance and productivity while reducing expenses.Ensure property management software is accurate, up to date at all times, and being utilized to its fullest functionality.Maintain a positive reputation, and relationship with school and community.Actively network with local higher education and city officials to establish effective working relationships for the benefit of the property and its residents.Promote harmonious relations among residents, parents, staff, and surrounding community, while enforcing company policies and standards.Ensure your team spends necessary time on campus and at local businesses to promote cross adverting and positive relationships.Implement and maintain a thorough annual marketing plan. Implement daily and weekly goals. Work closely with Leasing Manager and staff to ensure all potential marketing avenues are being fully utilized.Ensure website and marketing materials are up to date and portray the property in a positive lightEffectively maintain product knowledge of property and competitive properties through consistent market research and networking. Ensure leasing staff develops and maintains similar knowledge. Show less

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  Gold's Gym

  Mar 2016 - Jul 2016

  Group Fitness Instructor
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  Sherman Residential

  Apr 2016 - Oct 2022

  Resident Relations Manager
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  Evolve

  Feb 2023 - Nov 2023

  Owner Support Specialist
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  Sherman Residential

  Nov 2023 - now

  Property Manager