Sarah Martinez

Sarah Martinez

Fitness Insructor

Followers of Sarah Martinez133 followers
location of Sarah MartinezAustin, Texas, United States

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  • Timeline

  • About me

    Resident Relations Manager - Politeness goes far, yet costs nothing.

  • Education

    • Angelo State University

      -
  • Experience

    • Gold's Gym Universal City

      Jan 2012 - Jan 2013
      Fitness Insructor
    • Retama Ranch Apartments

      Nov 2012 - Dec 2013
      Assistant Manager
    • The Village on Telluride

      Jan 2014 - Sept 2014
      Assistant General Manager
    • Villagio Apartments

      Oct 2014 - Apr 2016
      General Manager

      Build a team of highly motivated, skilled and productive individuals who work well with others. Consistently maintain professional quality of management, communication, and reporting.Provide first-class customer service to prospects and residents. Ensure that all resident requests are handled promptly and professionally. Create professional and friendly office environment.Maintain occupancy at or above 99% and collections at or above 98%.Achieve the highest possible net operating income (NOI) through the implementation of effective cost control; revenue improvement efforts; and effective budget managementFocus on improvement and upkeep of the properties’ curb appeal and cleanlinessOversee the Maintenance Department. Implement systems, procedures, and expectations. Find ways to improve performance and productivity while reducing expenses.Ensure property management software is accurate, up to date at all times, and being utilized to its fullest functionality.Maintain a positive reputation, and relationship with school and community.Actively network with local higher education and city officials to establish effective working relationships for the benefit of the property and its residents.Promote harmonious relations among residents, parents, staff, and surrounding community, while enforcing company policies and standards.Ensure your team spends necessary time on campus and at local businesses to promote cross adverting and positive relationships.Implement and maintain a thorough annual marketing plan. Implement daily and weekly goals. Work closely with Leasing Manager and staff to ensure all potential marketing avenues are being fully utilized.Ensure website and marketing materials are up to date and portray the property in a positive lightEffectively maintain product knowledge of property and competitive properties through consistent market research and networking. Ensure leasing staff develops and maintains similar knowledge. Show less

    • Gold's Gym

      Mar 2016 - Jul 2016
      Group Fitness Instructor
    • Sherman Residential

      Apr 2016 - Oct 2022
      Resident Relations Manager
    • Evolve

      Feb 2023 - Nov 2023
      Owner Support Specialist
    • Sherman Residential

      Nov 2023 - now
      Property Manager
  • Licenses & Certifications