Samir Banik

Experience

• 

  Hutchison Essar Telecom Ltd

  Aug 2004 - Apr 2005

  IT Executive

  • Managing operations & maintenance of the Postpaid Billing System & Prepaid provisioning for three circles ( Delhi, Haryana, Punjab)• Understanding the business requirement and providing the solution for any new requirements for billing and configurations. Monthly • Implementing process between mediation & billing system for receiving the CDR files from mediation for uploading the system for rating.• Executing complete automation including job scheduling of daily processes for application support with high customer satisfaction index (both on time and quality)• Show less

• 

  IBM

  May 2005 - Aug 2008

  Technical Service Advisory

  • Managing operations & maintenance of the Fraud Management, RA & SDP Systems of Bharti Telecom (Airtel) across PAN India• Understanding the business requirement and providing the solution for SDP (Websphere Process Server and Network Directory Server)• Implementing Mediation System with FMS for receiving the CDR files from mediation for uploading the system• Executing complete automization including job scheduling of daily processes for application support with high customer satisfaction index (both on time and quality)• Handling SubexAzure FMS ( Nikira 6.1 & Ranger 5.0) for GSM & Landline for Bharti Airtel• Migrating FMS from SUN Server to AIX Server• Effectuating FMS (Ranger5.4) for Bharti Landline business• Developing automated modules according to business requirements• Distinction of singlehandedly implementing landline business in Fraud Management System for Airtel.• Efficiently handled System Operations Management including Configuration / Problem / End-User Management/ System & Application / Availability and Change ManagementRecipient of:• Bravo Award in 2006• Top Talent Award for the year 2007 Show less

• 

  Wipro Infotech Ltd

  Aug 2008 - May 2009

  Associate Technical Consultant

  • Delivered OSS Solution for Oracle- MetaSolv, Web Logic Portal which was responsible for order fulfillment (Provisioning), Web Portal of GSM Domain & Inventory Management for Aircel across PAN -India• Provided the solution for Provisioning System & IM/OM for Aircel Mobile Users• Managed the product deliverables like Product Requirements Document (PRD), Feature Detail Documents and Product Overview Document• Meticulously managed the project and accomplished the project delivery of MetaSolve ASAP 5.2 Provisioning System Instrumental in handling Provisioning Module & interacting with Network Elements (Huawei, Nokia, ZTE, Telecordia IN) Led the complete SDLC of Provisioning Module of the project• Drafted Requirement Specification / High Level Design and Low Level Design Document• Administered Service Level Management for application support• Extensively worked on platform like Core Java, XML/XSLT, Metasolv’s Automated Service Activation Processor (ASAP) 5.2, Sun Solaris OS, BEA Weblogic Application Server 8.1• Spearheaded website development based on web logic portal including Budget Control, Production Time Table, Status Reporting, Client/Project Team Coordination and Quality Assurance Show less

• 

  ISON INFOTEL PRIVATE LIMITED

  May 2009 - Dec 2009

  Senior Consultant

  • Provided consultancy for different Telecom Applications (Prepaid System, Provisioning, FMS, Billing, etc.) for migration into new solution from existing system for Spice Telecom (Nepal)• Studied the business requirement and provided the solution for Prepaid / Provisioning / Fraud Management System, etc. for migration from existing system to new solution for Spice Telecom- Nepal• Handled RFP, Requirement Analysis, Product Evaluation• Deftly designed, planned and directed projects using current industry approaches• Successfully implemented ERP Solution (Microsoft -Navision) after understanding the business architecture• Identified the key risks and issues in project and discussed the same with client/ vendor/ senior management for closure Show less

• 

  Tech Mahindra

  Dec 2009 - Jan 2014

  Technical Project Manager

  Highlights as Project Manager (Onsite Location):- Managed E2E Delivery & Project for VIVA Bahrain (The largest Telecom Operator in Bahrain - Middle East) Studied the business requirements and provided delivery for different application / functionalities for VIVA Operator in GSM/Landline/Datacom Domain- Led IT set-up encompassing Siebel CRM Application with key components: Oracle BRM, Service Provisioning, Mediation, Oracle AIA, - Provided IT Project Management Solution for more than one domain including full Project Lifecycle (project initiation, requirements definition, testing and deployment)Highlights as Tech Lead/ Project Manager:- Recognized for significantly contributing in the launch of Bihar, Orissa, HP & Assam Circle for S-Tel Operator- Led execution & maintenance of Projects for Provisioning (Intec-Interactive), Mediation (Intec-Intermediate), MIS & BI (Microsoft- Cubes) Applications for S-Tel Telecom Show less

• 

  Mobitel Communication - ( Huawei Bahrain)

  Feb 2014 - Feb 2017

  Senior Manager

  - Delivered & managed Enterprises Data Warehouse & BI Solution using Microsoft SQL Server, PDW, SSIS, SSAS, SSRS and Power BI- Steered project planning activities including scoping, estimation, tracking, change management, delivery management & post implementation support; managed resources & ensured effective Workload Forecasting, Resource Allocation, Capacity Utilization and Productivity Enhancement for the projects- Managed client interaction for requirement gathering, risk assessment, finalization of technical architecture & discussions for effort/ cost/ time estimation and client co-ordination and reporting- Successfully implemented IT-BSS Transformation Project (Oracle stack upgrade) consisting Siebel CRM, OBRM, Oracle AIA, OSM, CBS Show less

• 

  Huawei

  Feb 2017 - Sept 2021

  Project Director - IT

  - Directed functions including Data Ingestion, Master Data Management, Data Lake Implementation, Big Data Hadoop Echo System on Cloudera Distribution, Business Requirements Definition, Data Visualizations, Service Delivery / ITIL Frameworks, Audits & Compliances, IT Certifications, RFI / RFP / RFQ Correspondence, Onshore / Offshore Delivery Management and SLA / TAT Management- Led Enterprises Data Warehouse & BI Solution Migration Project from on-perm to Azure using Azure Storage, Synapse, Data Factory, Databricks and Functions- Managed Operation Support & Delivery with experience in IT-BSS applications & services like, Siebel CRM, OBRM, Oracle AIA, OSM, Provisioning & Mediation, Messaging System, Payment Gateway, Online Apps/Portal system, Datacenter, ERP/POS and so on- Steered the integration, system verification & acceptance for Network & IT integration for Huawei 5G and GSM BSS network elements. Provision of products with 5G network elements, HSS, PCRF for package creation- Used Huawei CloudRAN technology to reconstruct radio access networks to provide massive connections of multiple standards and implement on-demand deployment of RAN functions required by 5G- Won Company Strategic Award | Best Manager Program Award | Future Star | Key Project Breakthrough Award Show less

• 

  Capgemini

  Sept 2021 - now

  Associate Director

  - Spearheading end-to-end Delivery & Operations functions while adopting latest Cloud Azure technologies for major clients: Microsoft & Authority Brands with primary focus on automation, enhancement and implementation of best practices & guidelines- Acting as a Delivery Head for Digital Transformation Solution, leading transformation deals and creating new revenue streams- Managing several operations including KPIs, OLAs & SLAs Management (Service Level Agreement) and Team Utilization- Managing delivery of large-scale complex programs focused on business growth, technology advancement & process enablement, across value-chain activities for telecom domain- Leading & managing Cross-functional & Virtual Teams; hiring, mentoring & coaching technical teams, ensuring their readiness & adaptability to take up highly competitive and challenging roles- Defining delivery standards & guidelines, governance structure, KPIs, best practices that worked as benchmark for excellent delivery globally for all verticals with end-to-end P&L liability - Identifying issues & risks in a timely manner; developing/ implementing appropriate mitigation and contingency plans - Developing a framework for IT Governance, studied the business goals & aligned it with IT, planned & secured IT investments & facilitating decision-making process for project sponsors- Manage dependencies & interfaces between program/projects and escalating recommendations to executive levels - Administering resource plan & identifying resource risks or blockers; providing leadership guidance & direction to personnel to ensure proper, timely completion of work and communicating project status to clients, management and partners as appropriate Show less