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Deborah Momanyi

Deborah Momanyi

Mortgage Sales Executive

Followers of Deborah Momanyi127 followers
location of Deborah MomanyiKilimani division, Nairobi County, Kenya

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  • Timeline

  • About me

    Kenya AWS Team Administrator | Sales & Marketing Admin | Customer Relations | Cloud Enthusiast | AWS Certified Cloud Practitioner | ALX Data Science Graduate |

  • Education

    • Alx_africa

      2023 - 2034
      Certificate Data Science Pass

      Activities and Societies: 🔹 ALX Data Science Peer Mentor – Assisted fellow learners in Python, SQL, and machine learning concepts. 🔹 Hackathons & Data Challenges – Participated in AI and data science competitions, solving real-world business problems. 🔹 Data Science Community Engagement – Attended workshops, networking events, and webinars on AI, big data, and cloud computing. 🔹 Capstone Collaboration – Worked in a team to develop a sales forecasting model, applying AI for business insights. 🚀 An intensive, hands-on program focused on data analytics, machine learning, and cloud computing. Covered Python (Pandas, NumPy, Matplotlib), SQL, and AI modeling (Scikit-learn, TensorFlow). Gained expertise in ETL processes, big data, and AWS cloud computing. Developed interactive dashboards (Power BI, Tableau) and applied statistical analysis, predictive modeling, and data storytelling.🔹 Capstone Project – Built a sales forecasting model using Python, SQL, and machine learning… Show more An intensive, hands-on program focused on data analytics, machine learning, and cloud computing. Covered Python (Pandas, NumPy, Matplotlib), SQL, and AI modeling (Scikit-learn, TensorFlow). Gained expertise in ETL processes, big data, and AWS cloud computing. Developed interactive dashboards (Power BI, Tableau) and applied statistical analysis, predictive modeling, and data storytelling.🔹 Capstone Project – Built a sales forecasting model using Python, SQL, and machine learning, optimizing inventory and revenue prediction.✅ Key Skills:✔ Data Wrangling & Analysis✔ Machine Learning & AI✔ Big Data & Cloud Computing✔ SQL & Business Intelligence✔ Data Visualization & StorytellingThis program equipped me with data-driven decision-making skills, enabling innovative AI-powered business solutions. 🚀 Show less

    • Institute of Advanced Technology

      2011 - 2011
      CISCO CCNA Computer Networking distinction

      Completed course work with Distinction

    • Kenyatta University

      2008 - 2012
      Bachelor of Science - BS Computer Science Second class honors

      Activities and Societies: Red cross

  • Experience

    • Kenya Commercial Bank

      Feb 2014 - Mar 2015
      Mortgage Sales Executive

      Key Account Sales n Mortgage and Account opening.

    • Eldon Printers

      Apr 2019 - Nov 2021
      Customer Support Executive

      As a customer support specialist, I excelled in resolving inquiries and issues by analyzing data and implementing effective solutions. I documented interactions, collaborated with other teams, and attracted potential customers with product knowledge, leading to a 25% sales increase. Additionally, I streamlined workstation setups and played a key role in reducing product complaints by 50%, while maintaining a customer retention rate 40% above company average.

    • MOMBASA CONTINENTAL RESORT

      Jun 2019 - Mar 2020
      Guest Relations Officer

      Experienced Guest Relations Officer with a passion for exceptional customer experiences. Proven track record in the hospitality industry, resolving inquiries and creating a welcoming atmosphere. Adept at anticipating guest needs and fostering positive relationships. Committed to elevating guest satisfaction and driving success.

    • KOFISI AFRICA

      Jan 2022 - Apr 2025
      Customer Success Associate

      Experienced in training receptionists during company expansion. Key strengths: excellent customer service, efficient office procedures, and adept product knowledge. Skilled in chairing staff meetings, fostering collaboration, and implementing policies. Warmly welcomes visitors, manages calls, and maintains a clean reception area. Detail-oriented in managing client data, schedules, and correspondence. Proficient in finance tasks, ensuring accuracy in invoicing and requisitions. Passionate about excellence, cost savings, and operational efficiency. Show less

    • Silicon Overdrive

      Jan 2024 - now
      AWS Team Administrator

      🚀 Accelerating AWS Cloud Adoption in Kenya & East Africa ☁️Excited to contribute to the growth of cloud adoption in the region by driving efficiency, collaboration, and customer success. My role focuses on:🔹 Sales Administration – Tracking opportunities, managing sales pipeline data, and generating insights through scheduled and ad-hoc reports to streamline processes.🔹 Customer & Partner Engagement – Ensuring well-structured interactions, managing schedules, and supporting business development with timely follow-ups.🔹 Marketing & Events Coordination – Overseeing event logistics, setup, and follow-ups to ensure impactful execution.🔹 Documentation & Compliance – Maintaining organized client databases, adhering to SOPs, and identifying process improvements.🔹 Customer Service Excellence – Providing top-tier administrative support and fostering strong client relationships.🔹 Time & Task Management – Prioritizing tasks efficiently to enhance productivity and optimize workflows.🔹 Team Support & Collaboration – Working closely with internal teams to drive projects, campaigns, and strategic initiatives.Looking forward to driving cloud innovation and supporting businesses on their AWS journey! Let’s connect and collaborate. 🤝 #AWS #CloudAdoption #Kenya #EastAfrica #CloudComputing Show less

  • Licenses & Certifications