Alice Van Zyl

Experience

• 

  GSAfrica Airline Services

  Dec 2011 - Jun 2015

  Operations Supervisor

  Customer ReservationsGeneral Administrative dutiesAnswering of telephone callsAnswering of e-mailsFlight Planning (Air Mauritius & Delta Airlines)Daily Revenue Report (Air Mauritius)Weekly Report (Delta Airlines)Billings (Air Mauritius & Delta Airlines)ClaimsFollow up with cargo discrepancies i.e missing cargo/damaged cargo.Liaising with Airline HQ regarding urgent shipmentsLiaison with key accounts clientsLiaising with Ground Handling agentsAirline cargo reservationsArranging interline transfersCompiling green Airwaybill copies to be sent to airline HQ.Process of mid-month & month end on CASS (Air Mauritius & Delta Airlines).Creating Invoices for Cash clients Show less

• 

  Sharaf Cargo PTY Ltd

  Jul 2015 - Jun 2018

  Daily Revenue ReportWeekly Sales ReportLiaising with Airline HQLiaison with key/global account clientsSales CallsSales MeetingsRatesPricing Customer Reservations General Administrative dutiesFlight PlanningDaily Reports (Includes Revenue Report & Weekly Report)Liaising with Airline HQLiaison with key account clientsLiaising with Ground Handling agentsGeneral Airline OperationsSales CallsRates/Pricing

  • Sales Executive

    Jul 2016 - Jun 2018

  • Customer Service Supervisor

    Jul 2015 - Jul 2016
• 

  Air Menzies International

  Jul 2018 - Dec 2020

  • Spot Rate Manager

    Dec 2019 - Dec 2020

  • Spot Rate Controller

    Jul 2018 - Nov 2019
• 

  The Billion Company

  Jan 2021 - now

  • General Manager

    May 2024 - now

  • Rates & Costing Manager

    Jan 2021 - Jun 2024