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Poonam Bora

Poonam Bora

Followers of Poonam Bora503 followers
location of Poonam BoraHyderabad, Telangana, India

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  • Timeline

  • About me

    Senior Technical Manager | Technical Support engineering at Salesforce

  • Education

    • Indian Institute of Management and Commerce

      2001 - 2004
      BCA Computer Programming, Specific Applications

  • Experience

    • Salesforce

      Apr 2012 - now

      • Senior Manager | Technical Support Engineering

        Aug 2022 - now

      • Technical Support Manager | Global Customer Success

        Apr 2017 - now

      • Team Lead

        Jun 2016 - May 2017

      • Senior Support Engineer

        Apr 2014 - Jun 2016

      • Technical Support Engineer

        Apr 2012 - Mar 2014

  • Licenses & Certifications

    • Cisco Certified Network Professional (CCNP)

      Cisco

    • Salesforce Certified Platform App Builder Certification

      Salesforce

    • Salesforce Certified Administrator (SCA)

      Salesforce

    • Salesforce Certified Advanced Administrator (SCAA)

      Salesforce
      May 2012

    • Cisco Certified Network Associate Cloud (CCNA-Cloud)

      Cisco