Anmol Raina

Experience

• 

  Penta Software Private Limited

  Aug 2021 - Oct 2021

  Performance Management & Compliance Intern

  About Penta Software:At Penta Software, I was part of a dynamic team in a BPO company specializing in debt collection services for US-based telecom and credit card companies. Penta Software, founded in 2003, has over two decades of experience in delivering various client services, including 1st and 3rd party debt collection, claim denial resolution, payer follow-ups, and facilitating digital transformation by providing IT resources and building teams.• Prepared Excel-based Daily reports for management (dashboard parameters such as the collection percentage performance, productivity by employee & QA parameters)• Generated alerts for high and low performance as per budgeted production hours & Collection targets to improve overall performance using MS Excel• Generated weekly performance reports & goals for the next week• Reviewed compliance and adherence to Debt Collection guidelines in USA Show less

• 

  Grant Thornton Bharat LLP

  Jul 2022 - now

  • Collaborated with Grant Thornton International Limited to facilitate international relationship conflict checks (IRCCs) across 137 member firms. Member of the core team involved in the rollout of a global web-based software - global relationships system (GRS)• Identified Day-to-day IRC operational management and project management for additional deliverables across the team of six associates/consultants• Part of the research team for various M&A assignments across the Grant Thornton network Show less

  • Senior Associate

    Jul 2023 - now

  • Associate

    Jul 2022 - Jul 2023