Bennett Donovan

Experience

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  Various Institutions

  Jan 1996 - May 2001

  History Professor

  Adjunct Professor of History at the University of Texas at Austin, the University of Texas at San Antonio, St. Edward's University, and Austin Community College.

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  University of Texas at Austin

  Feb 2002 - Apr 2006

  Systems Analyst for ITS-Enterprise Information Services at the University of Texas at Austin. Specialized in Web-based application development (AccessUT, TXShop) and project management. Information Analyst for ITS-Enterprise Information Services at the University of Texas at Austin. Specialized in Web-based application development (AccessUT, TXShop) and project management.

  • Systems Analyst, ITS-EIS

    Jul 2004 - Apr 2006

  • Information Analyst, ITS-EIS

    Feb 2002 - Jun 2004
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  Convio

  May 2006 - May 2012

  Manager at Convio, Inc., a Software as a Service (SaaS) company providing Web-based Constituent Relationship Management (eCRM) and Content Management (CMS) solutions for nonprofit organizations and higher education institutions. Mid-market Portfolio Manager accountable for over 1000 mid-market clients. Manager at Convio, Inc., a Software as a Service (SaaS) company providing Web-based Constituent Relationship Management (eCRM) and Content Management (CMS) solutions for nonprofit organizations and higher education institutions. Managed team of 14 Data Integration Consultants focused on integrating online and offline systems for enterprise non-profit clients. Data Integration Consultant at Convio, Inc., a Software as a Service (SaaS) company providing Web-based Constituent Relationship Management (eCRM) and Content Management (CMS) solutions for nonprofit organizations and higher education institutions. Consultant and programmer for integrations between online and offline systems for enterprise non-profit clients.

  • Portfolio Manager, Services

    Aug 2011 - May 2012

  • Manager, Data Integration

    Oct 2008 - Jul 2011

  • Consultant, Data Integration

    May 2006 - Sept 2008
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  Blackbaud

  May 2012 - Jan 2017

  Portfolio Lead and Practice Manager at Blackbaud, Inc., the world's leading supplier of software and services specifically designed for nonprofit organizations. Accountable for entire Luminate Online and LCRM Managed Services portfolio. Accountable for Luminate Delivery Management and Data Integration practices. Portfolio Lead at Blackbaud, Inc., the world's leading supplier of software and services specifically designed for nonprofit organizations. Accountable for portfolio of Enterprise CRM and Raiser's Edge clients in retained Services engagements. Practice Manager at Blackbaud, Inc., the world's leading supplier of software and services specifically designed for nonprofit organizations. Practice Manager responsible for Web-based solutions delivery for three Professional Services portfolios.

  • Portfolio Lead, Managed Services

    Sept 2015 - Jan 2017

  • Portfolio Lead, Data Management Services

    Jan 2013 - Sept 2015

  • Practice Manager, Professional Services

    May 2012 - Dec 2012
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  RoundCorner

  Apr 2017 - Jan 2019

  Director of Client Services at roundCorner Inc., a Salesforce Platinum App Innovation Partner (AIP) and the first Salesforce.org Platinum App Partner for the nonprofit fundraising market in North America. I'm working with the best team in the industry to change the way people change the world. Senior Project Manager at roundCorner Inc., a Salesforce Platinum App Innovation Partner (AIP) and the first Salesforce.org Platinum App Partner for the nonprofit fundraising market in North America. Oversaw implementations of roundData and NGO Connect for enterprise clients such as The Salvation Army and CARE.

  • Director of Client Services

    Jun 2018 - Jan 2019

  • Senior Project Manager

    Apr 2017 - May 2018
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  Salesforce

  Jan 2019 - now

  Salesforce Professional Services delivers our customers’ most ambitious visions and business transformations. Creating and optimizing technology solutions for education, nonprofit and philanthropic customers. With access to the full power of Salesforce’s technology portfolio, helping organizations address pressing social issues and accomplish their missions. Creating and optimizing technology solutions for education, nonprofit and philanthropic customers. With access to the full power of Salesforce’s technology portfolio, helping organizations address pressing social issues and accomplish their missions. Putting the world’s best technology in the hands of nonprofits and educational institutions, so they connect their organizations and accelerate their impact. As a social enterprise, the more missions our technology supports, the more we can invest back into the community, creating an endless circle of good.

  • Senior Director of Engagement Delivery, Salesforce Professional Services

    Aug 2024 - now

  • Director of Engagement Delivery, SFDO and SFDC Professional Services

    Jan 2021 - Jul 2024

  • Director of Project Execution, SFDO Professional Services

    Jun 2019 - Dec 2020

  • Strategic Services Delivery Manager, SFDO Professional Services

    Jan 2019 - Jun 2019