Zanele Ndlovu

Zanele Ndlovu

Service Point Advisor

Followers of Zanele Ndlovu1000 followers
location of Zanele NdlovuBonn, North Rhine-Westphalia, Germany

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  • Timeline

  • About me

    Digital Marketing |Communication |Sustainability |Speaker

  • Education

    • Bonn-Rhein-Sieg University of Applied Sciences

      2023 - 2025
      Masters International Media Studies
    • Midlands State University

      2015 - 2019
      Bachelor of Commerce - BCom Marketing Management 2.1
    • CBS International Business School

      2023 - 2023
      Master of Arts - MA International Business - Marketing Management
  • Experience

    • DHL Express

      Aug 2017 - Aug 2018
      Service Point Advisor

      Created customer database Captured customer data and creation of the tracking number online Handled customer complaintsMaintain a thorough knowledge of DHL network and selling value added products and services to customers and provide accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, and sales queries with confidence at all times.Process all shipments accepted at the counter accurately and enter relevant data so as to ensure perfect airwaybills thus offering DHL’s most suitable service to the customer.Promote and sell DHL’s value-added services such as Insurance and participate actively in the Sales Lead programto contribute to the country revenue.Ensure all shipments are manifested by end of each shift and also ensure all documents and invoices pertaining to WPX shipments are imaged.Keep record of the supplies and also the float money and submit to accounts a cash summary of the total cash sales at the end of each day. Show less

    • Tantebane Game Ranch, Botswana

      Aug 2019 - Mar 2020
      Tour Guide

      Camp facilitator Greeting and welcoming guests to the tour.game drives, nature walks, bird watching, mud sculpting and beadingTeam building activities Game drive tours with campers.Planning and coordinating activities at the game ranch.

    • Tekbase

      Aug 2019 - Jan 2023
      Virtual Assistant

      Content Strategy and DevelopmentSocial Media Management (Facebook,Instagram and LinkedIn)Designed flyers and posters using Canva Created content for the social media platformsAnalysed website perfomance

    • Purple Lilac Healthcare

      May 2020 - Sept 2021
      Sales Executive

      https://purplelilachealthcare.com Assessing client needs and present suitable promoted pharmaceutical products. Liaising with and persuading targeted doctors, pharmacies and hospitals to prescribe our products utilizing effective sales skills. Providing product information and deliver product samples.Sales analysisClient analysisBuild positive trust relationships with medical representatives Monitor and analyze data and market conditions to identify competitive advantageKeep accurate records and documentation for reporting and feedbackPursue continuous learning and professional development and stay up-to-date with latest medical data Show less

    • DHL

      Jun 2023 - Sept 2023
      Go-Teach Program Intern

      DHL has established its Groupwide program GoTeach as a way to improve employabilityCollected data and analysed the planning phase of the program "GoTeach" using excelCoordination of the material planning process the "International Training and Development Services Team"Assisted by organising calls and meetings including follow-up with stakeholders as neededPlanned and executed a Post Tower rally for the students of Robers Wetzlar Berufkolleg

    • DW Akademie

      Sept 2023 - now
      Masters Student
    • FLOCERT

      Jun 2024 - now
      Business Development Student Assistant

      Marketing and Communication

  • Licenses & Certifications

    • Marketing Foundations

      LinkedIn
      May 2024
      View certificate certificate
    • Lead Management in Salesforce

      Coursera
      Mar 2025
      View certificate certificate
    • Business management

      European Business University of Luxembourg
      Jul 2022
      View certificate certificate
    • Digital Marketing Foundations

      LinkedIn
      Apr 2024
      View certificate certificate
    • Creating and Maintaining Social Enterprises

      YALI Regional Leadership Center Southern Africa
      Jan 2021
    • Digital Transformation

      International Business Management Institute (IBMI)
      Nov 2022
      View certificate certificate
    • SEO Foundations

      LinkedIn
      May 2024
      View certificate certificate
    • Digital marketing

      Google
      Dec 2021
  • Volunteer Experience

    • Vice President Public Relations

      Issued by Bonn International Toastmasters on Jun 2024
      Bonn International ToastmastersAssociated with Zanele Ndlovu
    • Founder

      Issued by Tariro Ithemba For The African Child on Mar 2020
      Tariro Ithemba For The African ChildAssociated with Zanele Ndlovu
    • Ambassador

      Issued by B. INSPIRED WITH STORIES FROM AFRICA (B.ISA) on Jun 2024
      B. INSPIRED  WITH STORIES FROM AFRICA (B.ISA)Associated with Zanele Ndlovu
    • English Teacher @ Kinder in der St Elisabeth Gruppe

      Issued by Deutsches Rotes Kreuz e.V. | German Red Cross on Apr 2022
      Deutsches Rotes Kreuz e.V. | German Red CrossAssociated with Zanele Ndlovu
    • Ministry Assistant

      Issued by Youth for Christ International on Apr 2013
      Youth for Christ InternationalAssociated with Zanele Ndlovu