Melissa Dalo

Experience

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  Harbor Controls Inc.

  Jan 1995 - Jan 2000

  Technical Sales Representative
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  SMC Pneumatics

  Sept 2000 - Sept 2007

  NATIONAL TEFLON PRODUCTS TARGET INDUSTRY SPECIALIST

  Oversaw training of large salesforce and direct project and customer management, new product development, and direct customer handling of key strategic sales opportunities. Pooled resources with 700+ salespeople to govern a sales territory including 15 branches from the Midwest to the East coast. Identified potential new projects, pitching the product to executive marketing and engineering groups in the US and in Japan by interfacing with customers and large direct and indirect salesforce. Engaged in local and national tradeshows to build new networks as well as supported US product applications group with answering all technical questions for the product line. Boosted overall work efficiency by successfully training the internal salesforce and indirect salesforce on the new product line.My notable contributions: ➤ Elevated sales within the territory from zero to $2.3M per year in addition to signing on two new specialty technical distributor channels for the West and East Coast Regions.➤ Collaborated with an elite product-specific national sales team of 32 focused on the semiconductor industry and 37% of all US sales. ➤ Steered national sales and generated $5M per year by launching a novel ultrasonic flowmeter product line.➤ Attracted new customers by facilitating the marketing group in the development of sales tools, product catalogs, brochures, and the establishment of US list pricing.➤ Enhanced the reliability of products for high-temperature chemical applications by identifying a fatal flaw in the manufacturing of flowmeter and researched solutions for the engineering to adopt. Show less

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  Integra Companies, Inc.

  Jan 2007 - Jan 2008

  Biopharmaceutical Sales Manager

  I held full accountability for the new product introduction of the sanitary gasket line to biopharmaceutical accounts in Connecticut, Massachusetts, and New Hampshire. Set up the company website along with all marketing brochures for the new sanitary gasket line, augmenting the reach to a wider market audience and increasing profitability.

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  M.E.M. INC.

  Jun 2008 - May 2016

  DIRECTOR OF SALES & MARKETING, Q.A

  During this tenure, I established and managed all product and project communications for the entire customer base to cultivate profitable relationships and brand loyalty. Used I Power to design, develop, and launch the company website, increasing the online footprint of the business.Two of my achievements: ➤ Led and accomplished a fast-paced, multimillion-dollar product redesign project worth $3.5M and ensured completion under strict deadlines and financial constraints. ➤ Built a strong, trustable rapport with the company's largest customer to execute due diligence for their corporate acquisition program. Show less

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  M.E.M. Inc.- Medical Excellence of Madison, Inc.

  Jun 2016 - Jul 2021

  VP, CFO, OPERATIONS MANAGER, DIRECTOR OF SALES, QUALITY MANAGEMENT REPRESENTATIVE, HR MANAGER

  In this role, I delivered executive leadership to personnel and management guidance in executing all daily operations for a privately owned contract medical device manufacturing plant. Spearhead end-to-end endeavors pertaining to project management, customer communications, and sales initiatives in addition to all financial management of the business to support growth. Achieved safe and effective medical products with on-time delivery by guiding a cohesive team of administrative and production staff (12-16). Increased productivity and realized maximum satisfaction by governing process development and validation, staff training, and post-sales support of customers. Leveraged customer feedback to strengthen customer communications and control all aspects from customer inquiry and contract review.Highlights of my key accomplishments: ➤ Augmented profit margin of the primary production line by 35% via application of lean manufacturing improvement techniques while reducing internal rejects by 600%.➤ Negotiated with suppliers and defined production targets to improve customer on-time deliveries from 75% to 100%.➤ Optimized full spectrum of business activities to include slashing operational costs, boosting profits, and refining customer relations and quality.➤ Successfully secured 18 additional product lines/revenue streams, mitigated all regulatory compliance inquiries, and accomplished proficiency with Sage Business Works.➤ Utilized heat recovery and compressed air program to decrease energy operational costs by 35% on average; guaranteed lowest possible COG by bargaining purchasing agreements with all critical suppliers.➤ Championed perfect auditing record from registrar and customers from 2017 - 2021 with zero nonconformances by creating an effective ISO 13485 quality management system and ensuring organizational compliance with FDA regulations. Show less

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  Bio-Med Devices Inc.

  Mar 2022 - now

  Regulatory Affairs Specialist