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Martin Ganev

Martin Ganev

Technical Support Analyst at DXC Technology

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location of Martin GanevBulgaria

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  • Timeline

  • About me

    Informatics student at the German Faculty of the Technical University Sofia

  • Education

    • 91 German Language Highschool "Prof. Konstantin Galabov"

      2011 - 2016

    • Technical University of Sofia

      2021 - 2023
      Master's degree Information technology for business management

    • Technical University of Sofia

      2016 - 2020
      Bachelor's degree Informatics

      German Informatics program, partnership between TU Sofia and OVGU Magdeburg.

    • Software University (softuni.bg)

      2018 -
      Computer Programming

  • Experience

    • Adecco

      Jun 2017 - Sept 2017
      Technical Support Analyst at DXC Technology

      Primary responsibilities:• Providing technical support in German and English by telephone and via e-mail• Identifying clients’ problems and propose solutions• Entering clients’ issues details accurately and speedily into a system• Handling clients with patience and respect

    • Forsta

      Jun 2018 - Aug 2022
      Technical Project Operator

    • MAKRIS-GPH

      Sept 2022 - now
      Marketing Manager

  • Licenses & Certifications

    • Certificate of Advanced English

    • DSD II (German)