Kristina Brown

Experience

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  Muddy's Coffee House

  Sept 2007 - Jan 2011

  Barista

  Customer Service: As the Lead Barista I provided excellent customer service to at least 100 guests per day. I was responsible for greeting guests, explaining the espresso and coffee ordering process, taking orders, serving and delivering food, handling complaints, and managing financial transactions consisting of cash and credit purchases. Extensive phone service and capabilities. Supervisor: In charge of staff on daily basis at any given monitored employees to ensure they completed daily tasks, as well as adhered to safety and sanitary regulations. Trained new employees in all functional areas of the Coffee House. Show less

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  Muddy's Coffee House

  Aug 2014 - Aug 2016

  Shift Supervisor-Lead Barista

  Customer Service: As the Lead Barista I provided excellent customer service to at least 100 guests per day. I was responsible for greeting guests, explaining the espresso and coffee ordering process, taking orders, serving and delivering food, handling complaints, and managing financial transactions consisting of cash and credit purchases. Extensive phone service and capabilities. Supervisor: In charge of staff on daily basis at any given monitored employees to ensure they completed daily tasks, as well as adhered to safety and sanitary regulations. Trained new employees in all functional areas of the Coffee House. Show less

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  Evergreen Clearing Inc.

  Feb 2020 - Feb 2021

  Operations Finance Analyst

  Analyst: Analyze financial data to identify the company’s financial status and discrepancies. Creation and presentation of expense reports. Prepare budget, weather, daily, cost, and billing reports. Manage the status of accounts, balances, and assets. Identify and solve inconsistencies in data. Issue and post bills, receipts, and invoices. Write thoroughly researched reports on the company’s activity with clear and reliable data.Operations/Logistics: Assist the Operations Manager with financial support and onsite project coordination. Provide reliable and accurate information of business operations through use of spreadsheets, graphs, and other visual aids to Operations Manager and President. Coordination of drivers, laborers, operators, supplies/equipment, and project sites. Creation of job aids for multiple fields of the company.Technical Support: Provide thorough support and problem resolutions to staff. Trained staff on use of varies devices. Troubleshoot software and hardware errors/issues. Accessed procedure tools and manuals to accurately understand, diagnose, and maintain software and hardware for staff and the company. Customer Service: Extensive knowledge to provide clients with information, through phone and email. Provide solutions to any relative external and internal problems the company and clients have faced. Show less

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  Atlantic Marine Corps Communities

  Mar 2021 - now

  Warehouse Specialist

  Operations: Fulfill inventory orders for technicians and contractors on a daily basis. Load and unload materials and products, verifying quantity and quality of items received against invoice and purchase order. Order special order materials for varies department management. Quality Control and Inventory: Responsible for location and restocking of products. Maintain 98% accuracy of inventoried products daily. Monitor inventory levels within the warehouse to predict inventory needs for future projects.Facility Maintenance: Responsible for cleaning floors, windows, and other immediate areas during shift. Kept a clean environment. Show less