John (Jay) O'Neil

Experience

• 

  Demoulas Super Markets, Inc.

  Sept 2014 - May 2021

  Bagger

  Bagged groceries and ensured that customers were taken care off.Assist customers with their groceries by putting them away in the car.Went outside to push carts from the parking lot to maintain the store.Put back items that customers did not want or were damaged.Wiped down surfaces and mopped throughout the store to ensure the store was clean.

• 

  Keene State College

  Jan 2018 - May 2018

  Programming Tutor

  During my second semester at Keene State College, I had the opportunity to tutor for an introductory java programming class.I ended up holding study sessions to help reinforce concepts from class, and answered any questions from students about current projects or exams.

• 

  Connection

  May 2019 - Aug 2019

  I.T. Client Services Intern

  Helped users with software and hardware issues remotely and at the desk.Kept track of the inventory of new products shipped in.Distributed computer parts to employees in the company.Helped set up software and hardware for presentations.Distributed and helped upgrade Windows 7 computers to Windows 10.Learned about an Information Technology Ticket system and found ways to help employees with technology issues at the help desk, by phone, email, remotely, and throughout the building. Show less

• 

  Keene State College

  Aug 2019 - May 2021

  Served as a Peer Course Assistant for Introductory Statistics courses (1 in the Fall 2020 Semester and 2 in the Spring 2021 Semester)Assist students on Zoom with questions about course material.Troubleshoot technology issues over Zoom.Held additional Zoom study sessions to prepare students for upcoming exams and when students needed help on homework.Provided helpful calculator instructions, excel formulas, and statistics formulas to aid students with homework.Answered students questions about Statistics via email. Show less Building a supportive community for 25 students and connect with students.Ensure that the community is a healthy and safe environment. Support fellow Resident Assistants on my team to help support over 200 students.Develop and facilitate programs for students based on the KSC Wellness guidelines.Provide students academic, emotional, and additional support.Participate in a scheduled duty by myself or with another resident assistant to provide support for students needs at night and ensure the area is safe.Worked with Head Resident Assistant and Resident Director to find new ways to build and support relationships with students and staff members.Also served as a social media coordinator for this job from May 2020-August 2020:To provide important updates about Keene State College Residential Life on social media applications including Facebook, Instagram, Twitter, and Snapchat.Share content from other Keene State College organizations to help promote Keene State College Residential Life on social media. Show less

  • Peer Course Assistant

    Aug 2020 - May 2021

  • Resident Assistant

    Aug 2019 - Aug 2020
• 

  Airmar Technology Corporation

  Jun 2021 - now

  Created and set up dashboards for users.Developed various excel reports using SQL.Created API calls and functions to enhance the ERP System using PL/SQL.Managed and maintained permissions within in the ERP system.Currently in the midst of an ERP Implementation to upgrade from IFS 9 to IFS Cloud across a company of 300+ users.Designed and maintained customer facing operational reports that are used throughout the company. This was done using Crystal Reports and the IFS Report designer tool.Programmed custom functionality to enhance productivity.Deployed scripts to perform manual tasks to save time. Show less Created and set up dashboards for users.Developed various excel reports using SQL.Created API calls and functions to enhance the ERP System using PL/SQL.Managed and maintained permissions within in the ERP system.Currently in the midst of an ERP Implementation to upgrade from IFS 9 to IFS Cloud across a company of 300+ users.Designed and maintained customer facing operational reports that are used throughout the company. This was done using Crystal Reports and the IFS Report designer tool.Programmed custom functionality to enhance productivity.Deployed scripts to perform manual tasks to save time. Show less

  • IT Software Engineer II

    Jul 2022 - now

  • Applications and Technology Specialist

    Jun 2021 - Jul 2022