Maya E.

Experience

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  Best Western Hotels & Resorts

  Jan 2011 - Jan 2013

  Night Auditor

  Overnight administrative support, reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process. Bookkeeping and operations using Excel. Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties.

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  Premier Business Centers®

  Jan 2013 - Jan 2015

  Assistant Office Manager

  Assist in the day-to-day operation of the business, supervise the operational activities, ensure work is completed, collect rent deposits, and train and develop Front Desk Agents. Prepare staffing schedules and complete payroll. Complete financial reports for submission using Excel.

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  Media Temple

  Jan 2014 - Jan 2016

  IT Support Specialist

  Overnight Technical Support, Analyzing, troubleshooting, and evaluating technology issues. Support clients.

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  SNPLA

  Jan 2015 - Jan 2018

  Vet Tech Supervisor/Lab Tech

  Perform Dentals with extractions, X-Rays, monitor during anesthesia, perform treatments, give vaccines, create estimates, client education, run laboratory samples, gram stain, microscopy, data entry and analysis of laboratory samples.

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  Westside Pet Clinic

  Jan 2016 - Jan 2024

  Assistant Hospital Manager

  Recruiting and training qualified personnel, Scheduling, Prepare reports, Budgeting and Marketing, Systems and Policies implementation, Compliance Consulting and Implementation, Medical Treatment, Anesthesia Monitoring, Dentals, In-House Laboratory, Inventory. Analyzed clinic data and created BI reports to support decision-making processes.

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  Square Enix

  Jan 2016 - Jan 2018

  System Administrator

  Overnight technical support, troubleshoot, and maintain servers and networks. Utilized SQL for basic database management and query optimization.

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  Nature Nexus Institute

  Jan 2017 - Jan 2023

  Conservation Technician

  Help monitor, manage, maintain, and protect areas. Collected data that includes information about animal species, native and non-native plants, pollution, size, and other distinguishing information. Bird monitoring and surveys.

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  SDI Labs

  Jan 2019 - Jan 2023

  Lead Research and Development Molecular Lab Tech/PCR Tech

  Clinical Research, DNA Extraction, PCR, RT-PCR, Recombinant DNA, Biosafety Level 1 and 2, Gram Staining, Microscopy, Virology, Molecular Assays, Molecular Diagnostics, Biological Data Analysis Chemistry and Biochemistry: ELISA, Medical Equipment Calibration and Validation. Ensure compliance regulations are met and followed. Conducted data analysis using basic Python scripts to support research findings.

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  VCA Animal Hospitals

  Aug 2022 - now

  Assistant Hospital Manager

  Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.• Oversee the hiring, and reviewing of professional staff in accordance with and with the approval of the Regional Management team.• Review the P&L Report monthly and partner with the Hospital Medical Director to increase revenue and limit expenses; work with home office to prepare and submit the yearly budget (budget forecast, operating plan, cap-ex expenditures) and participate in the evaluation process with Regional Management team.• Minimizing patient stress and discomfort; recommend referral to another VCA doctor or specialist when this is likely to significantly improve the prognosis.• Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols; assist colleagues in follow-up and future management of the patient.• Supervise the administration and case review of client medical complaints.•Developed and utilized BI reports to track and enhance operational performance. Show less