Alimuddeen Labbai

Experience

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  Ma Foi Management Consultants Ltd.

  Jan 2006 - Aug 2007

  Desktop Support

  • Recruited to work on IT Infrastructure management as a Desktop Support Engineer to provide technical support on Windows environment for more than 3000+ branches remotely across the globe • Managing the Local Desktops of HP Externally • Installation and configuration of Software (Finacle) • Troubleshooting of Software (Finacle) • Responsible for Installation and Maintenance of Windows XP, 2000. • Responsible for providing technical support/troubleshooting for day-to-day operation to Local users • Maintain the Desktops Remotely Through Remote Desktop, Net meeting Locally • Helpdesk Management, Asset Management. • Configuration of mail Clients like Outlook Express, Microsoft Outlook. • Maintain the Desktops Of the 1000+ branches of the Bank of Baroda Remotely through Remote Desktop, Net meeting, also locally Assisting and Navigating the user over IP phone for solution • Call Management over the HP Open View Service desk 4.5, assignment of call to the local vendors and tracking the status, and escalations as per the SLA and Priority Show less

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  Thakral One Solutions Pvt. Ltd

  Sept 2007 - Aug 2011

  Wintel Administrator

  • Recruited to work on IT Infrastructure management as a system Admin to provide technical support on Windows environment to ensure project deliverable are achieved within clients SLA’s • Administration of Windows Server 2003 - Active Directory environment • Managing software applications like WSUS, IWSS & HP Data protector • Supporting applications developed by Bank of Baroda running on Microsoft Cluster Service • Active directory User creation/ Modification/ Deletion, Group policy management • DHCP servers Management • Backup of servers & data through HP Open View Data protector • Firmware and PSP up gradation on HP ProLiant servers • Patch management through WSUS • Tape management in Backup Library systems. • Monitor and managing the clients of more than 3000+ branches of the BOB Remotely • Call Management over the HP Open View Service desk 4.5, tracking the status, and escalations as per the SLA and Priority • Antivirus Software (Trend Micro Office scan 8.0 & 10.0) • Management software (Trend Micro Control Manager 3.5 & 5.0) • Monitoring the server alerts from OPENVIEW • Managing 34+ Antivirus servers • Managing, Installation, maintenance of Antivirus Servers • Installation of Antivirus Clients, Remotely on clients and servers • Troubleshooting Virus Threats • Responsible for providing technical support/troubleshooting day-to-day operation to Local users remotely • Updating the clients Remotely through Remote Desktop, Net meeting & other tools • Daily & Weekly report Generation/ Backups/ Patch Management • Software deployment remotely through RADIA Tool Show less

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  Hewlett Packard Enterprise

  Aug 2011 - Sept 2013

  ITO Service Delivery Cons II

  • Recruited to manage Datacenter IT Infrastructure to provide Level 3 technical support on Windows & VMware to ensure project deliverable are achieved within clients SLA’s. • Responsible for managing more than 700+ windows servers including a team of 14 system administrator (L2 & L1 and DCO) • Managing multiple domains which include 15 domain controllers and more than 50 Sites • Maintenance, upgrade of OS, supporting Hardware problems co-ordination with Vendors • Installing, managing and troubleshooting Windows 2000, 2003 & 2008 Server • Management of Active Directory, DNS, DHCP, WSUS, IWSS, IDS & HP Data protector • Promotion and Demotion of Domain Controller as per requirements • Management of Domain infrastructure and group policies • Domain and Server hardening using Group Policy and Security Configuration and Analysis • Microsoft Windows 2008/2003 OS recovery in case of failures • Supporting applications developed for Bank of Baroda running on Microsoft Cluster Service. • Configuring and Managing Trend Micro InterScan Web Security URL content filtering • Managing and Troubleshooting issues related to web servers configured on IIS and Apache • Managing 30+ ESX servers with multiple datastore attached to it • Manage/Create/Delete virtual servers in VMware ESX 4.x & 5.x /vSphere servers • Migrating (VMotion), Cloning Virtual Machines, creating templates & deploying VM from templates • Allocation of Resources like: Disk space expansion of Virtual Machines • Patching ESXi server using Update Manager - Creating baselines etc. • Follow ITIL processes for change management, incident management, Problem management, etc. as per HP standards • Ensure server availability on 24/7 basis, ensure acceptable performance of servers Show less

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  LTI - Larsen & Toubro Infotech

  Sept 2013 - Sept 2022

  Specialist - Cloud & Infra Services

  Managing virtual platform on Cisco Hyperflex Cluster in Hyper Converged Infrastructure environmentWindows and Linux Server commissioning & decom., hardening as per company’s information protection policyActive Directory Domain Services (Administration & Troubleshooting)Group Policy management (Creation & linking, restoring and backup)Automate cloud infrastructure using Terraform, Ansible, Azure PowerShell, Azure CLI and Arm templatesManage users, roles, and privileges through IAMManage Network, Storage and Compute services in AWSManage Azure Iaas (Compute, Storage and Network, Azure AD and SSO)Deploy workloads on Azure VMs, manage images/disks, NSG, Point to Site, Site to site VPN and Express RouteManage backups using Recovery services VaultSetting up shared folders, managing share and NTFS level permissionsServer patching using SCCM 2012 - Approving/scheduling/installationVMware vSphere 5.x & 6.x with HA and DRS (Administration & Troubleshooting).Manage/Create/Delete VMs in VMware 5.x & 6.x including P2V migrationMigrating (VMotion), Cloning VM, creating templates & deploying VMs from templatesResources allocation: vDisk expansion of VM, Memory, CPU & NetworksRestoration of virtual machines from data store backups for VM recoveryHost profile configuration and compliance check for ESXi hostsPatching ESXi host using Update Manager - Creating/attaching/scanning & remediating non-compliant baselinesSophos Antivirus Administration and keep all servers up to dateImplemented multiple Value Adds and SIPs to automate various tasks to reduce operational man hoursDrafting project related Technical Architecture, Standard Operating Procedure (SOP) and service delivery reportInformation Protection & Risk Management which includes system vulnerability & security compliance assessment, GAP analysis, Mitigation & RemediationCapturing all tasks in BMC Remedy ticketing tools and analyzing team trends for continual improvement Show less

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  Chevron

  Jul 2022 - now

  Solutions Architect