Enes Yücel

Experience

• 

  Tilda Telecom

  May 2013 - Aug 2013

  Intern

  -LAMP (Linux, Apache HTTP Server, MySQL, PHP)-Involved in a projects on Mail server, Postfix, Dns issues and rtmp communication -ffmpeg and video encoding works-Active participation on Html, java script and android programming projects

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  Sasel Elektromekanik A.Ş.

  May 2015 - Dec 2015

  Intern

  -Worked on Domestic and International various data, CCTV, illumination projects-Active duty on the preparation process of electricity tenders-Worked on energy production and distribution tests and reports

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  Onedio Medya ve İnternet Hizmetleri A.Ş.

  Mar 2016 - Jan 2018

  Editor/ Data Analyst

  -Worked on Domestic and International various data projects.-Active duty on the website which they are moderation and quiz editor-Worked on sponsored projects in website.

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  Netmarble Turkey

  Apr 2018 - Dec 2018

  Operation Specialist

  -Track and analyze data and get meaningful insights-Monitor games daily and control KPI's daily-Prepare Weekly, Monthly Reports and presentation-Work on Competitor's product and follow up last trends about gaming-Interpret game KPI's and take an action if any problem occurs-Plan Operational Issues

• 

  Etiya

  Sept 2019 - Jul 2021

  Senior Solution Support Specialist

  · Prioritizing current problems with analysts and development teams.· Root cause analysis with PostgreSQL, PL/SQL, browser and back-end logs.· Implementing workarounds for bugs that would normally require development effort via updating data tables or using tools like Postman and Soap, WSO2, Camunda.· Setting alerts and providing solutions/workarounds before the customer is affected.· Planning, prioritizing, tracking bugfixes and deployments using Atlassian Stack (Jira, Bitbucket, Confluence etc.)· Tracking bugs and providing solutions which arise because of the changes coming from 3rd party partners. (SAP, payment provider, fraud detection system)· Monitoring the page performance and the status of the servers Show less

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  Hepsiburada (NASDAQ: HEPS)

  Jul 2021 - now

  • Prioritizing current problems with product and development teams • Root cause analysis with front-end, databases and logs• Finding short-term (work arounds) and long-term solutions (development request) for issues• Setting alerts and automating solutions before the customer is affected • Responsible for product import, configuration and merchant domain in production environment.• Informing external parties like merchants, level-1 support, customer happiness team, business teams about developments, bugfixes and current status overall• Organizing daily/weekly scrum meetings with business and product teams for agenda and action plans.• Monitoring the page performance and the status of the services Show less

  • Technical Lead

    Jul 2023 - now

  • Technology and Product Operations Senior Engineer

    Jul 2021 - Jul 2023