Henry Sato

Henry Sato

Technical Support Analyst

Followers of Henry Sato2000 followers
location of Henry SatoCuritiba, Paraná, Brazil

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  • Timeline

  • About me

    Product Manager | Networks | Infrastructure | Telecommunications | Specialist | IT | Solutions Architect | Pre-sales | Sales Engineer | Cybersecurity | Sales Architect

  • Education

    • State College of Paraná

      2009 - 2010
      Technician Information Technology

      Informatica (Emphasis on Programming)

    • Federal Technological University of Parana

      2018 - 2020
      Specialization Computer Systems Networking and Telecommunications 9.0

      Specialization Course in Configuration and Management of Servers and Network Equipment

    • Opet College of Technology

      2011 - 2014
      Graduate Computer Systems Analysis

      Analysis and Systems Development

  • Experience

    • TELEDATA TECHNOLOGY IN CONNECTIVITY

      Jul 2009 - Dec 2013
      Technical Support Analyst

      Contract: Caixa Econômica Federal ✔ Technical support to users and top level (Service Desk) ✔ Open new calls and follow up on systemic incidents, according to ITIL methodology ✔ Creation of routines and documentation ✔ Participation in analysis, planning, implementation and maintenance banking software ✔ Installation and maintenance of XP, Vista, 7, 8, 8.1 operating systems and user support applications (Office Package and related) ✔ Participation in the execution of routines and centralized management of McAfee antivirus ✔ Configuration of CCTV surveillance systems ✔ Maintenance in SAA and PAE (ATMs - Based on Ubuntu) Show less

    • MTI

      Jun 2012 - Dec 2013
      Network Analyst

      Contract: Caixa Econômica Federal ✔ Technical support to users and top level (Service Desk) ✔ Configuration of network assets (Cisco, HP, Huawei, 3Com) ✔ Analysis and monitoring of the network using the tools E-Health, Nagios, MRTG, CA Spectrum. ✔ (Troubleshooting) Solve network and infrastructure problems (LAN, WAN, Services) ✔ Maintenance and monitoring of WAN backbone ✔ Participation in the implementation of new data circuits using Deterministic Networks, MPLS, Metro Ethernet and Satellite ✔ Implementation and configuration LAN and WAN network - Managing more than 1300 network assets (Routers / Switches), most of which are from CISCO, HUAWEI and HP brands. ✔ Maintenance and monitoring of over 1300 links (Access) and also 10 WAN backbone connections throughout the state of Paraná ✔ Windows Server (NT versions, 2003, 2008, 2012 R2) with the following services: Print Spool, Remote Desktop, DNS , DHCP, Active Directory ✔ Creation of Server Hosts with VWare Server ESX 3.5 and ESXi 4.1 Technology ✔ Hyper V (Virtualization of environments) ✔ Participation in the administration of the Windows network domain with about 700 Servers ✔ Creation and configuration of servers from the new branches the state of Paraná; ✔ Participation in the migration of more than 300 Windows Server 2003 Servers from branches ✔ Migration of Windows 2003 Server Servers to Windows 2012 Server ✔ Participation in the migration of more than 300 Windows Server 2003 Servers from bank branches in Paraná to virtualized servers using VMWare Infrastructure, in addition to Configuration and Management ✔ Participation in the execution of backup and restore routines on the IBM TSM platform - Tivoli Storage Manager ✔ LDAP ✔ Maintenance in SAA and PAE (ATMs - Based on Ubuntu) Show less

    • Ademilar Real Estate Investment Consortium

      Jul 2015 - Jun 2016
      Information Technology Analyst

      ✔ Technical support to users (Help Desk) ✔ Installation and maintenance of Windows Vista, 7, 8, 8.1, 10 operating systems and user support applications (Office and related packages) ✔ Email management via RackSpace ✔ Monitoring and configuration of the CCTV surveillance system ✔ Configuration of Brother and HP printers ✔ Windows Server (Versions 2008, 2012 R2) Print Spool, Remote Desktop, WSUS, DNS, DHCP, Active Directory ✔ Server virtualization via Xenserver ✔ Management of PFSense Firewalls (FreeBSD ) ✔ Spark messenger server management (Openfire) ✔ Network monitoring using the Zabbix tool ✔ Access Point Dlink and HP switch configuration ✔ Siemens Hipath 4000 switchboard management Show less

    • Viga Netstore

      Aug 2016 - Apr 2019
      IT Consultant

      ✔ On-site service (Troubleshooting and implementation of projects aimed at networks and IP monitoring) at Votorantim Cimentos units all over Brazil ✔ Configuration of network assets (Mikrotik, Cisco, HP, Huawei, 3Com, Planet) ✔ Radio configuration (Ubiquit, Cambium Networks, Alvarion, MOJO) ✔ Cisco RV042 Firewall Configuration ✔ F-SECURE Anti-Virus Configuration and Installation ✔ (Troubleshooting) Solve network and infrastructure problems (LAN, Services) ✔ Network analysis using the HP Intelligent Management tool (Votorantim Network) ✔ Monitoring and configuration of CCTV surveillance systems (Milestone, Hikvision, Axis, Pelco) ✔ Windows Server (Versions 2008, 2012 R2) Print Spool, Remote Desktop, DHCP, Active Directory ✔ Installation and maintenance of Windows 8.1, 10 operating systems and user support applications (Office Package and related) ✔ Lexmark and HP printer setup ✔ Technical support to users (Help Desk) ✔ Bi Access Control ometric Supreme and Intelbras Show less

    • ACOM Systems

      Apr 2019 - Dec 2019
      Senior Infrastructure Analyst

      ✔ Administration of local servers and hyperconvergence private cloud (Nutanix) ✔ Cisco Meraki Firewall administration ✔ Network monitoring using a PRTG and Zabbix tool ✔ N3 technical support ✔ Negotiation with suppliers and partners ✔ Creation of routines and Documents ✔ Creation of scripts. bat ✔ AWS Solutions (SNS, SES) ✔ F-SECURE antivirus installation and management in the environment ✔ Performance in the maturity evolution of the processes and solutions that guarantee the security of the network infrastructure ✔ Windows Server (Versions 2012 R2, 2016) DNS, Remote Desktop License, DHCP, Active Directory, GPO ✔ Installation and maintenance of Windows 10 operating systems and user support applications (Office package and related) ✔ Configuration of Samsung and HP printers ✔ Backup using a COMMVAULT tool ✔ Support EVerest ERP ✔ SQL Server 2008 based administration ✔ Database restoration ✔ Export and import data ✔ Administration in the production area of ​​SQL Server databases in Windows Server 2008, 2012, 2014, 2017 ✔ Execution of Queries ✔ Installation and configuration of databases ✔ Expertise in database creation and database migration Show less

    • DCA - Delta Cable Americas

      Feb 2020 - Oct 2022

      ✔ Support in the development of projects;✔ Technically defend the projects;✔ Interact with manufacturers in the search for the best solutions for customer needs;✔ Train consultants in the solutions that DCA sells;✔ Develop terms of reference for projects;✔ Analysis of public notices and analysis of product specifications;✔ Assistance to the marketing team to develop actions;✔ Seek solutions for the portfolio;✔ Prospecting for new customers;✔ Monitoring of projects in development; Show less ✔ Roadmap, development and Anatel approval of new products aimed at connectivity for the Brazilian market (Switches, Transceivers, Media Converters);✔ Pre-sales;✔ After-sales;✔ Troubleshooting seeking to solve failures and bugs related to network products sold to the customer;✔ Technical training to assist sales to the commercial team;✔ Assistance in prospecting customers;✔ Assistance to the purchasing team in the acquisition of products for distribution;✔ Assistance to the marketing team to develop and launch sales campaigns and new products;✔ Development of new brands in the company's portfolio;✔ Participation in videos about the solutions sold on the company's social networks;✔ Conduct meetings and manage existing multinational brands in the portfolio;✔ Alignment with stakeholders;✔ Negotiation with suppliers and partners;✔ Creation of routines and documentation;✔ Development of projects with partners focused on networks and telecommunications; Show less

      • Solutions Architect

        Jul 2022 - Oct 2022
      • Product Manager

        Feb 2020 - Oct 2022
    • Sigma

      Jan 2023 - Sept 2023
      Presales Engineer

      ✔ Development of cybersecurity projects (Fortinert, Senha Segura, Netskope);✔ Development of network projects (Extreme, Cisco, Ruckus, Fortinert);✔ Development and forecasting of projects aimed at Wi-Fi connectivity using Ekahau;✔ Development of BOMs using Iris;✔ Development of CCTV projects with Dahua solutions;✔ Communication interface between client, commercial area and technical teams;✔ Project designs: public and private sector (technical specifications/RFP; investment specification/budget/RFQ; etc);✔ Analysis of technical sheets and technical documents;✔ Presentation and technical defense such as: SASE (SSE), Firewalls, SD-WAN, NAC, SIEM, EDR, WI-FI, Wireless Controller, switches (and other network devices);✔ Presentations for Managers, Directors and clients;✔ Scope and change management;✔ Pricing of proposed technical solutions;✔ Management of resources and activities;✔ Management of goals and deadlines;✔ Competitor analysis; Show less

    • Teletex IT Solutions

      Sept 2023 - Apr 2024
      Sales Architect

      ✔ Development of cybersecurity projects (Cisco, Tenable, Radware);✔ Development of network projects (Cisco);✔ Development and prediction of projects focused on Wi-Fi connectivity using Ekahau;✔ Communication interface between client, commercial area and technical teams;✔ Project designs: private sector (technical specifications/RFP; investment forecasts/budget/RFQ; etc);✔ Analysis of technical sheets and technical documents;✔ Presentation and technical defense such as: SASE (SSE), Firewalls, SD-WAN, NAC, SIEM, EDR, Wi-Fi, Wireless Controller, switches (and other network devices);✔ Presentations for Managers, Directors and clients;✔ Scope and change management;✔ Management of resources and activities;✔ Management of goals and deadlines;✔ Competitor analysis;✔ Development of CCTV projects with Hikvision solutions;✔ POC Cisco Secure Connect (SASE);✔ POC Cisco Umbrella;✔ POC Cisco AMP (EDR); Show less

    • Nexa Tecnologia

      Jul 2024 - now
      Arquiteto de soluções
  • Licenses & Certifications

    • CNPILOT CERTIFIED ADMINISTRATOR

      Cambium Networks
      Sept 2020
    • F-SECURE PARTNER CERTIFICATE

      F-Secure Corporation
      Mar 2019
    • AI - Aplicações Humanas - Câmera Térmica AI com Blackbody

      Dahua Technology Co. LTD
      Oct 2022
    • 700-901 CISCO EXPRESS NETWORKING

      Cisco Meraki
      Apr 2019
    • EPMP CERTIFIED ADMINISTRATOR

      Cambium Networks
      Aug 2020
    • WISENET

      Hanwha Techwin
      May 2017
    • PMP 450 Certified Administrator

      Cambium Networks
      Sept 2021
    • HCSP

      Hikvision
      Mar 2019
    • HCSA

      Hikvision
      Sept 2016
    • AI - Aplicações Humanas - Análise Comportamental

      Dahua Technology Co. LTD
      Oct 2022
  • Volunteer Experience

    • Mesário - Presidente da Sessão

      Issued by Tribunal Superior Eleitoral
      Tribunal Superior EleitoralAssociated with Henry Sato
    • Analista de Infraestrutura

      Issued by Colégio Estadual Gabriela Mistral on May 2016
      Colégio Estadual Gabriela MistralAssociated with Henry Sato
    • Analista de Infraestrutura

      Issued by ONG - Centro de Transformação Social Vida Nova on Nov 2017
      ONG - Centro de Transformação Social Vida NovaAssociated with Henry Sato