Henry Sato

Experience

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  TELEDATA TECHNOLOGY IN CONNECTIVITY

  Jul 2009 - Dec 2013

  Technical Support Analyst

  Contract: Caixa Econômica Federal ✔ Technical support to users and top level (Service Desk) ✔ Open new calls and follow up on systemic incidents, according to ITIL methodology ✔ Creation of routines and documentation ✔ Participation in analysis, planning, implementation and maintenance banking software ✔ Installation and maintenance of XP, Vista, 7, 8, 8.1 operating systems and user support applications (Office Package and related) ✔ Participation in the execution of routines and centralized management of McAfee antivirus ✔ Configuration of CCTV surveillance systems ✔ Maintenance in SAA and PAE (ATMs - Based on Ubuntu) Show less

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  MTI

  Jun 2012 - Dec 2013

  Network Analyst

  Contract: Caixa Econômica Federal ✔ Technical support to users and top level (Service Desk) ✔ Configuration of network assets (Cisco, HP, Huawei, 3Com) ✔ Analysis and monitoring of the network using the tools E-Health, Nagios, MRTG, CA Spectrum. ✔ (Troubleshooting) Solve network and infrastructure problems (LAN, WAN, Services) ✔ Maintenance and monitoring of WAN backbone ✔ Participation in the implementation of new data circuits using Deterministic Networks, MPLS, Metro Ethernet and Satellite ✔ Implementation and configuration LAN and WAN network - Managing more than 1300 network assets (Routers / Switches), most of which are from CISCO, HUAWEI and HP brands. ✔ Maintenance and monitoring of over 1300 links (Access) and also 10 WAN backbone connections throughout the state of Paraná ✔ Windows Server (NT versions, 2003, 2008, 2012 R2) with the following services: Print Spool, Remote Desktop, DNS , DHCP, Active Directory ✔ Creation of Server Hosts with VWare Server ESX 3.5 and ESXi 4.1 Technology ✔ Hyper V (Virtualization of environments) ✔ Participation in the administration of the Windows network domain with about 700 Servers ✔ Creation and configuration of servers from the new branches the state of Paraná; ✔ Participation in the migration of more than 300 Windows Server 2003 Servers from branches ✔ Migration of Windows 2003 Server Servers to Windows 2012 Server ✔ Participation in the migration of more than 300 Windows Server 2003 Servers from bank branches in Paraná to virtualized servers using VMWare Infrastructure, in addition to Configuration and Management ✔ Participation in the execution of backup and restore routines on the IBM TSM platform - Tivoli Storage Manager ✔ LDAP ✔ Maintenance in SAA and PAE (ATMs - Based on Ubuntu) Show less

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  Ademilar Real Estate Investment Consortium

  Jul 2015 - Jun 2016

  Information Technology Analyst

  ✔ Technical support to users (Help Desk) ✔ Installation and maintenance of Windows Vista, 7, 8, 8.1, 10 operating systems and user support applications (Office and related packages) ✔ Email management via RackSpace ✔ Monitoring and configuration of the CCTV surveillance system ✔ Configuration of Brother and HP printers ✔ Windows Server (Versions 2008, 2012 R2) Print Spool, Remote Desktop, WSUS, DNS, DHCP, Active Directory ✔ Server virtualization via Xenserver ✔ Management of PFSense Firewalls (FreeBSD ) ✔ Spark messenger server management (Openfire) ✔ Network monitoring using the Zabbix tool ✔ Access Point Dlink and HP switch configuration ✔ Siemens Hipath 4000 switchboard management Show less

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  Viga Netstore

  Aug 2016 - Apr 2019

  IT Consultant

  ✔ On-site service (Troubleshooting and implementation of projects aimed at networks and IP monitoring) at Votorantim Cimentos units all over Brazil ✔ Configuration of network assets (Mikrotik, Cisco, HP, Huawei, 3Com, Planet) ✔ Radio configuration (Ubiquit, Cambium Networks, Alvarion, MOJO) ✔ Cisco RV042 Firewall Configuration ✔ F-SECURE Anti-Virus Configuration and Installation ✔ (Troubleshooting) Solve network and infrastructure problems (LAN, Services) ✔ Network analysis using the HP Intelligent Management tool (Votorantim Network) ✔ Monitoring and configuration of CCTV surveillance systems (Milestone, Hikvision, Axis, Pelco) ✔ Windows Server (Versions 2008, 2012 R2) Print Spool, Remote Desktop, DHCP, Active Directory ✔ Installation and maintenance of Windows 8.1, 10 operating systems and user support applications (Office Package and related) ✔ Lexmark and HP printer setup ✔ Technical support to users (Help Desk) ✔ Bi Access Control ometric Supreme and Intelbras Show less

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  ACOM Systems

  Apr 2019 - Dec 2019

  Senior Infrastructure Analyst

  ✔ Administration of local servers and hyperconvergence private cloud (Nutanix) ✔ Cisco Meraki Firewall administration ✔ Network monitoring using a PRTG and Zabbix tool ✔ N3 technical support ✔ Negotiation with suppliers and partners ✔ Creation of routines and Documents ✔ Creation of scripts. bat ✔ AWS Solutions (SNS, SES) ✔ F-SECURE antivirus installation and management in the environment ✔ Performance in the maturity evolution of the processes and solutions that guarantee the security of the network infrastructure ✔ Windows Server (Versions 2012 R2, 2016) DNS, Remote Desktop License, DHCP, Active Directory, GPO ✔ Installation and maintenance of Windows 10 operating systems and user support applications (Office package and related) ✔ Configuration of Samsung and HP printers ✔ Backup using a COMMVAULT tool ✔ Support EVerest ERP ✔ SQL Server 2008 based administration ✔ Database restoration ✔ Export and import data ✔ Administration in the production area of ​​SQL Server databases in Windows Server 2008, 2012, 2014, 2017 ✔ Execution of Queries ✔ Installation and configuration of databases ✔ Expertise in database creation and database migration Show less

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  DCA - Delta Cable Americas

  Feb 2020 - Oct 2022

  ✔ Support in the development of projects;✔ Technically defend the projects;✔ Interact with manufacturers in the search for the best solutions for customer needs;✔ Train consultants in the solutions that DCA sells;✔ Develop terms of reference for projects;✔ Analysis of public notices and analysis of product specifications;✔ Assistance to the marketing team to develop actions;✔ Seek solutions for the portfolio;✔ Prospecting for new customers;✔ Monitoring of projects in development; Show less ✔ Roadmap, development and Anatel approval of new products aimed at connectivity for the Brazilian market (Switches, Transceivers, Media Converters);✔ Pre-sales;✔ After-sales;✔ Troubleshooting seeking to solve failures and bugs related to network products sold to the customer;✔ Technical training to assist sales to the commercial team;✔ Assistance in prospecting customers;✔ Assistance to the purchasing team in the acquisition of products for distribution;✔ Assistance to the marketing team to develop and launch sales campaigns and new products;✔ Development of new brands in the company's portfolio;✔ Participation in videos about the solutions sold on the company's social networks;✔ Conduct meetings and manage existing multinational brands in the portfolio;✔ Alignment with stakeholders;✔ Negotiation with suppliers and partners;✔ Creation of routines and documentation;✔ Development of projects with partners focused on networks and telecommunications; Show less

  • Solutions Architect

    Jul 2022 - Oct 2022

  • Product Manager

    Feb 2020 - Oct 2022
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  Sigma

  Jan 2023 - Sept 2023

  Presales Engineer

  ✔ Development of cybersecurity projects (Fortinert, Senha Segura, Netskope);✔ Development of network projects (Extreme, Cisco, Ruckus, Fortinert);✔ Development and forecasting of projects aimed at Wi-Fi connectivity using Ekahau;✔ Development of BOMs using Iris;✔ Development of CCTV projects with Dahua solutions;✔ Communication interface between client, commercial area and technical teams;✔ Project designs: public and private sector (technical specifications/RFP; investment specification/budget/RFQ; etc);✔ Analysis of technical sheets and technical documents;✔ Presentation and technical defense such as: SASE (SSE), Firewalls, SD-WAN, NAC, SIEM, EDR, WI-FI, Wireless Controller, switches (and other network devices);✔ Presentations for Managers, Directors and clients;✔ Scope and change management;✔ Pricing of proposed technical solutions;✔ Management of resources and activities;✔ Management of goals and deadlines;✔ Competitor analysis; Show less

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  Teletex IT Solutions

  Sept 2023 - Apr 2024

  Sales Architect

  ✔ Development of cybersecurity projects (Cisco, Tenable, Radware);✔ Development of network projects (Cisco);✔ Development and prediction of projects focused on Wi-Fi connectivity using Ekahau;✔ Communication interface between client, commercial area and technical teams;✔ Project designs: private sector (technical specifications/RFP; investment forecasts/budget/RFQ; etc);✔ Analysis of technical sheets and technical documents;✔ Presentation and technical defense such as: SASE (SSE), Firewalls, SD-WAN, NAC, SIEM, EDR, Wi-Fi, Wireless Controller, switches (and other network devices);✔ Presentations for Managers, Directors and clients;✔ Scope and change management;✔ Management of resources and activities;✔ Management of goals and deadlines;✔ Competitor analysis;✔ Development of CCTV projects with Hikvision solutions;✔ POC Cisco Secure Connect (SASE);✔ POC Cisco Umbrella;✔ POC Cisco AMP (EDR); Show less

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  Nexa Tecnologia

  Jul 2024 - now

  Arquiteto de soluções