Andrew Jones

Experience

• 

  Amazon

  Jan 2016 - Jan 2018

  Training Specialist

  Responsible for the coordinating and executing the training for all fulfillment center employees. We planned, reevaluated, and refined the training plan process for training all employees. This required to work independently and with a team for time management skills, presentations, coaching, and communication skills.

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  FEMA

  Oct 2017 - Jul 2018

  Emergency Management Specialists

  Maintained current understanding of local, state and federalguidelines for emergency responseInvestigated practical and theoretical issues facing emergencyservices and identified effective resolutionsResponded to applicants' questions via telephone and writtencorrespondence regarding damage during disastrous eventsAssisted with mail distribution, equipment inventory identification,relocation of equipment

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  PLS Financial Services, Inc.

  Apr 2019 - Dec 2019

  Administrative Clerk | Teller

  Handled payment processing, bookkeeping, cashiering, andmanaging night audits for the end of the shift.Provided excellent customer care by responding to requests,assisting with product selection and handling ordering functionsPromoted superior experience by addressing customer concerns,demonstrating empathy and resolving problems swiftly

• 

  Brinks Home

  Dec 2019 - Apr 2021

  Administrative Support Specialist

  Manage customer relations with answering calls,assisting clients, clerical and data entry work.Maintaining accurate files, processing payments,responsible for check request, and word processing.

• 

  The Westin DFW Airport

  Jul 2021 - now

  Supervising Night Auditor

  Performing bookkeeping activities, balancing accountsand conducting audits.Using Data entry, balance revenue, settle accounts,maintain files, while catering to guest with multiple tasksand duties.Perform office duties such as mailing, packaging, andfaxing.Assigning task, training, and dispatching employees for alltask as acting management. Coordinate meetings andother activities.