Violetta Davidov

Experience

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  A.G. Edwards & Sons, Inc.

  Jun 1999 - May 2001

  Client Service Representative
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  Merrill Lynch

  May 2001 - Jul 2003

  Client Service Representative
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  JK Group, Inc.

  Jul 2010 - Feb 2013

  • Provided technical support for product development and design verification for web applications• Developed test plans and test cases from detailed test strategies, business requirements, change requests, and functional designs• Gained extensive knowledge in QA test processes, development, execution, and results reporting for multiple projects• Worked directly with Project Managers during the project planning phase to ensure high quality throughout the project process• Worked closely with development and product teams to identify product and technical requirements and create/assist in creating a comprehensive suite of tests• Reviewed and ensured that the software system processes and procedures that comply with all the required standards and expectations• Reviewed and provided test cases and test execution for solved trouble tickets submitted for various issues Show less

  • QA Software Test Engineer

    Mar 2012 - Feb 2013

  • Client Services Coordinator/Account Manager

    Jul 2010 - Mar 2012
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  Phoenix Marketing Solutions

  Feb 2014 - Nov 2015

  QA Analyst/ IT Production

  • Entered and monitored production issues and enhancements into the TFS tool to ensure traceability and resolution.• Documented and summarized test results and reported to Project lead on any issues/findings.• Performed functional, system, integration, and regression level testing on newly developed and redesigned sub-tool of SMART platform solutions.• Independently performed analysis and determining approaches to business solutions; performed demos to the project team.• Conducted root-cause analysis of system issues by proactively working with the development team and documenting the results.• Worked with the large data dump to perform analysis through creating pivot tables and working with frond-end analytics dashboards. Show less

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  Baldwin & Obenauf, Inc.

  Nov 2015 - Jun 2017

  Digital Producer

  • Actively managed development, brand messaging, redesign, and support e-commerce client platform.• Led kickoff, perform demos, communicated risks and weekly projects' health and status to the Leadership and Business teams.• Successfully managed and implemented the initial redesign of the Mastercard and supported the enhancement Phases II-III• This included Mastercard logo rebranding, multi-language use and translations, promotional holiday cards. This resulted in a strategic long-term business partnership between Baldwin & Obenauf and Mastercard. Show less

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  DeVry University

  Aug 2016 - Oct 2017

  VP PMI-NJ Student Association at DeVry

  To advance Devry University students, alumni, and members through education, mentorship, and through providing networking opportunities. The student chapter at Devry University works in conjunction with PMI-NJ.The PMI-NJ SA of Devry abides by all of DeVry University policies and procedures.

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  CR Bard

  Jun 2017 - Oct 2018

  IT Project Manager, PMO

  • Managed multiple medium and large-sized projects at the same time through all phases of the project life cycle:o Successfully upgraded ServiceNow platform to the current version on time and on budget.o led cross-functional and dispersed team of 15 people to bring ITSM processes into one single platform for both BARD and BD ServiceNow instances.o Implemented onboarding application tool that improved contractor onboarding efficiency by over 50% through added automation and integration with the HR current processes and tools.o Collaborated with Global Services leads and Finance Partners to develop and maintain Global Service Finance budget tracker and consolidated and prepared monthly reports cards to direct control company's budget, accruals, forecasts, and variances.• Built detailed project plans, charters, RAID, and other project management artifacts.• Monitored and controlled budget, accruals, and forecasts.• Coordinated and managed resources procurements and third-party vendor contracts.• Prepared and provided weekly status reports, projects health analysis, and proactively communicated on impediments and risks to Managing Directors and a Change Advisory Board.• Exercised by expertise in ITSM and ITIL framework and processes by providing analysis and working through the solution for ServiceNow upgrade and maintenance.• Consistently ensured all requirements and system validations were SOX and GxP compliant.• Served as Scrum Master and servant Leader for the project scrum team; conducted all scrum meetings and provided reporting.• Audited story writing and converted them to detailed test scenarios and test cases.• Worked with the team to prepare Release Plans and conducted deployments. Show less

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  CIE Tours International

  Oct 2018 - Dec 2018

  IT Project Manager, PMO

  • Managed projects with strategic IT Services Partners and teams by establishing direction, aligning resources, and championing agile project management best practices throughout all phases of the project.• Collaborated with PMO leadership team to lead the most critical IT project as part of a portfolio totaling $3M costs.• Ensured robust project tracking procedures and exercised agile methodologies and reporting to the Senior Management team.

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  Verisk

  Dec 2018 - Jan 2023

  ISO Project Manager ll/Scrum Master

  • Lead complex Program and high-scale visibility projects, ensuring smooth implementation and delivery of quality products and services on time, within budget, and within Agile framework.• Implemented company strategic projects, resulting in onboarding 4 Regulators Insurance States; currently working on onboarding all Regulators States. This significant initiative allows Regulators to improve their filing accuracy and approval process by using the Verisk internal platform and Analytics tools.• The project’ benefits were published in the Texas State 2021 annual report • Established and lead Global Talent Acquisition initiative to build out additional offices spaces in Spain and placed over 50 top-quality talents to support our US offices. This resulted in a cost-effective and important long-term strategic partnership within the European market.• Collaborated with internal customers, key stakeholders, and Product Owners to implement best practices, serve as a liaison between Development and Business teams, remove impediments and blockers to ensure projects' smooth progress, coach and mentor the team, continue to serve as a servant leader.• Worked with cross-teams and manage outsourced work by ensuring transparency, communication, planning, and reporting is in place.• Focused on the on-going process improvement initiatives to support PMO Agile Project Management best practices.• Prepared data-driven reports and data analysis for the PMO office and Senior Management through the use of JIRA, JIRA portfolio tool, and EazyBI.• Received Way to Go recognition award from the Executive Team as the key and successful Project Manager in 2021.• Promoted to Agile Project Manager -II in 2020 for outstanding performance and providing leadership to 5 application scrum teams, for coaching the teams to leverage scrum practices, for process improvements, and for successfully delivering projects. Show less

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  Walmart Global Tech

  Jan 2023 - Aug 2024

  Program Manager / Sr. Technical Operations

  • Oversaw complex enterprise-level initiatives, managing diverse program goals, schedules, and performance metrics to ensure successful delivery.• Led cross-functional teams in achieving strategic program objectives, fostering collaboration among product managers and business partners to enhance transparency and meet business goals.• Drove operational excellence initiatives by engaging with leadership to create best practices, notably implementing a cost optimization project that migrated enterprise Jira.• Introduced a “No Meetings Friday” pilot, boosting tech team efficiency and increasing project velocity by 15%.• Participated in talent acquisition efforts by serving on interview panels and collaborating with HR and hiring managers to attract top talent.• Spearheaded a standardization program for the EPMO office, defining scope and implementation strategies to streamline processes across all programs.• Conducted Agile coaching sessions for technical and project management teams, enhancing practices and overall project outcomes.• Managed a comprehensive documentation program, developing detailed project plans, overseeing timelines, deliverables, and risk assessments, and providing regular progress reports to leadership and stakeholders.• Tracked key performance indicators (KPIs) and objectives and key results (OKRs) to ensure alignment of program goals with organizational objectives.• Proactively escalated delays and blockers impacting timelines, ensuring prompt resolution.• Coordinated with cross-functional teams to identify and manage task dependencies, ensuring cohesive project execution.• Planned quarterly program increments (PIs) in collaboration with business partners, product managers, and key stakeholders.• Resolved team conflicts and provided coaching, serving as a servant leader and Scrum Master while adhering to PMO and EPMO standards.• Recognized with the Bravo Award for exceptional performance and commitment to excellence. Show less

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  FORMEDICS

  Jan 2025 - now

  Senior Project Program Manager

  *Coordinate the execution through completion of high-profile projects within allotted timeframe and budget*Oversee all aspects of projects including communication with associated internal departments, clients, and vendors*Prepare and present progress updates to Leadership teams*Create and maintain a comprehensive project documentation, internal documents and digital assets*Create project timelines, assign responsibilities, monitor progress, and report on progress*Establish and enhance internal project management processes*Implemented new tools and processes for quarterly planning that enhance visibility and streamline operations, enabling the leadership team to make more informed and strategic decisions Show less