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Kamal Talwar

Kamal Talwar

Followers of Kamal Talwar647 followers
location of Kamal TalwarDehradun, Uttarakhand, India

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  • Timeline

  • About me

    Project Management And Talent Acquisition Head

  • Education

    • Summer Fields

      1996 - 1998
      Humanities/Humanistic Studies

    • Veer Bahadur Singh Purvanchal University, Jaunpur

      -
      Bachelor of Arts - BA Economics

  • Experience

    • IndiaMART InterMESH Limited

      Apr 2008 - Jan 2024

      Experienced Manual Software Tester with ISTQB certification. Strong focus on ensuring high-quality software products.Proficient in manual testing of ERP modules, UI/UX design, mobile and web interfaces, and database interactions.Skilled in creating comprehensive test cases using TestLink and effectively reporting bugs through Jira and other bug tracking tools.Collaborated closely with developers to facilitate timely bug resolution and product improvement.Possess hands-on experience in manually testing Appsmith applications and verifying database updates.ISTQB Certified Tester with a foundation in software testing principles and methodologies. Show less My responsibilities included- Starting up new backend data management processes- Hiring and training new people for process- Assigning work to the AM who in turn assign the works to their executives.- Quality Control- Process improvement- Creating logic for improved CRM (Customer Relationship Management) software so to get better output from the employees by making the things simpler and easier for the employees and customers as well.- Working on possibility of cost cutting or outsourcing a process to third party- Keep learning of the new market trends and implement them in our current SOPs.- Sharing our weekly and monthly output reports to the HODs.- Participating in process automation and improvements.- Also have handled customer care department related to product promotion.Other than that- Working for team engagement, making sure the employees are well satisfied with work environment and obviously enjoy their work as well.- Helping in day to day IT issues at our branch. Show less

      • Manual Software Tester

        Dec 2022 - Jan 2024

      • Process Manager

        Mar 2010 - Jul 2023

      • Assistant Manager

        Jul 2008 - Mar 2010

      • Executive - Data Management

        Apr 2008 - Jul 2008

    • RA Construction

      Feb 2024 - now
      Project Management (Operations & Talent Acquisition)

      CRM Management: I'm the guardian of our CRM system! I maintain accurate data entry, oversee efficient workflows, and collaborate with the development team to address any technical issues.Company Branding Champion: I help develop and maintain a strong company profile that reflects our brand identity.Digital Marketing Ally: I work closely with the digital marketing team to improve website traffic, lead generation, and our overall online presence.Inventory Master: I maintain a detailed project inventory related to plots and flats. This ensures all sales are meticulously logged for easy reference by the sales team.Employee Development Advocate: I contribute to a positive work environment by delivering training sessions for new and existing employees on corporate and work ethics.Maintaining Professionalism: I foster a positive and professional work environment by ensuring proper decorum is maintained in the office.Talent Acquisition: I play a key role in finding and onboarding top talent. I source, screen, and interview potential candidates for sales and digital marketing positions, ensuring we bring the best people on board. Show less

  • Licenses & Certifications

    • Stock Market Using AI

      United Latino Students Association
      Aug 2025
      View certificate certificate

    • Certificate of Participation

      SkillUpRight
      Nov 2023

    • ISTQB® Certified

      ISTQB® - International Software Testing Qualifications Board
      Apr 2023

  • Honors & Awards

    • Awarded to Kamal Talwar
      Best Performer of the Month Indiamart Intermesh Ltd. Dec 2015 Streamlining the Internal Data Auditing Process and taking the complete auditing process towards effective analysis and feedback so to improve the overall working of the associates working in the process and improving the quality of the overall product.
    • Awarded to Kamal Talwar
      Best Performer of the Year Indiamart Intermesh Ltd Mar 2013 Awarded for best performance in all the process being handled in the year 2012-13 which also included. Customer Complaint handling process where we brought the Turn Around Time of complaint ticket closure from the average 10 - 15 days to only 3 days, plus actively worked upon reducing the customer complaints inflow by working at the source.Working on data approval process bringing the approval TAT to less than a day, with 30% of the data being approved within 15 minutes and also… Show more Awarded for best performance in all the process being handled in the year 2012-13 which also included. Customer Complaint handling process where we brought the Turn Around Time of complaint ticket closure from the average 10 - 15 days to only 3 days, plus actively worked upon reducing the customer complaints inflow by working at the source.Working on data approval process bringing the approval TAT to less than a day, with 30% of the data being approved within 15 minutes and also maintaining the error % below 3. Show less
    • Awarded to Kamal Talwar
      Pillar of success of the month Indiamart Intermesh Ltd Jun 2012 For successfully outsourcing a data management process to third party vendors which included.Hiring manpowerTraining new recruitsBringing the process to a stable level.Bringing the vendors and company to a profitable level
    • Awarded to Kamal Talwar
      Best Performer of the month Indiamart Intermesh Ltd Oct 2011 For successfully automating a data management process by creating logic and working the programmers in implementing them into the system hence cutting down the yearly expense incured by the company almost 90%.

  • Volunteer Experience

    • Co-ordinator

      Issued by Neighorhood Initiatives on Feb 2006
      Neighorhood InitiativesAssociated with Kamal Talwar