Ashraf Al Sulaibi

Experience

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  Club Murjan, Seastar Watersports

  Jan 1997 - Jan 1999

  Beach Centre Manager

  Customer liaison for all section of the beach club building a solid satisfied customer base.. Remember to use active verbs including sold, solved etc..Managing diving and snorkelling activities from the club and solved transport issues for diving further afield with a specially designed schedule. Remember to use active verbs including sold, solved etc..Organised team of other water sports instructors to providing more choices for the guests.Organised the restaurant and a menus to suit all tastes and nationalities if the guests.Ensure proper maintenance of all the diving and water sports equipment and the swimming pool at the club. Show less

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  NEW WAVE

  Jan 1999 - Jan 2000

  Operations Manager

  New waves dive centre, Sharm el Sheikh, Egypt; Organised successful Safari trips including supplies for catering for the groups offshore.Ran day to day diving activities for the company

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  Red Sea Diving College, Sharm el Sheik, Egypt

  Jan 2000 - Jan 2001

  Instructor

  Successfully organised a team of 25 instructors and divemasters to meet the demands of the resort for all levels of dive training as well as daily trips to different locations for qualified divers.

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  Red Sea Waterworld

  Jan 2001 - Jan 2002

  Instructor

  Successfully organised a team of 25 instructors and divemasters to meet the demands of the resort for all levels of dive training as well as daily trips to different locations for qualified divers.

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  Dive Aqaba

  Jan 2002 - Jan 2014

  1. Organised daily activities for each area of the company operation – staff, equipment, customers, diving rota, transport.2. Catered for all customers on the Dive Boat - fresh home-cooked, family style buffet for up to 40 people daily.3. Promoted the company using Social Media – website, Facebook, Twitter accounts. 4. Organised many successful social events for business associates, guests and friends of the company – fishing trips, sunset cruises, desert safaris, beach barbeques.5. Managed the accounts, expenses/outgoings and payroll.6. Ensured the highest level of safety at all times with regular up to date First Aid Training courses7. Improved and expanded the dive centre to reach its now 5* PADI Dive Centre status.8. Increased the amount of returning customers due to good customer relations. 9. Organised a large team of water sports instructors who provided an array of water activities for tourists from all over the world. 10. Ensured proper maintenance of all the diving and water sports equipment and the swimming pool at the club. 11. Founded the Kayak diving system which is still being used in Aqaba today. 12. Took care of all water sports activities for Canal Plus TV team over a period of two months while they filmed an adventure TV show in Jordan. Show less

  • Managing Director, Owner

    Jan 2002 - Jan 2014

  • managing director

    Jan 2002 - Jan 2014
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  Accenture

  Mar 2015 - Feb 2016

  Customer Service Representative

  Providing advertising solutions for a major social media company

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  ASKfm

  Feb 2016 - Sept 2016

  Moderation Language Supervisor
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  Dropbox

  Sept 2016 - Dec 2017

  • Payment SME

    Jan 2017 - Dec 2017

  • CX Specialist

    Sept 2016 - Jan 2017
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  Tripadvisor

  Dec 2017 - Aug 2021

  • Senior Account Executive

    Feb 2020 - Aug 2021

  • Business Development Sales Executive

    Jan 2019 - Mar 2020

  • Customer Success Executive

    Apr 2018 - Jan 2019

  • Optimization Consultant

    Dec 2017 - Apr 2018
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  Indeed

  Aug 2021 - Jun 2022

  Account Executive
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  TikTok

  Jun 2022 - now

  Account Manager