Uday Mantri

Experience

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  Wipro Technologies

  Mar 2013 - Jun 2016

  Project Engineer

  Worked as a Project Engineer responsible to perform Monitoring and Administration tasks. - Handling Incidents and Service Requests, ensuring fast ticket resolution and quality and correctness of solutions provided in Remedy Tool. - Generating tickets and escalating tickets to higher level Engineers. - Performed Windows Server Monitoring via tools like System Center Operations Manager (SCOM)/BMC Event Manager (BEM) and Network Monitoring via HP Network Node Manager i (HPNNMI). - Generating tickets and escalating tickets to higher level Engineers in Remedy Tool. - Project Analysis, handling Project’s Key Metrics & Customer Service Levels by using tools like Remedy and Crystal Reports. - Performing Quality Assurance test on newly build servers by comparing the Server parameters with the Quality document. - Worked and Performed system administration tasks (L1/L1.5 level) on VMware VSphere 5 like creating VM Templates, checking server availability, keeping real time track on data stores, live migration issues etc.- Proactively working on Server down alerts to make sure Server Availability and Windows Server troubleshooting from L1/L2 level like checking Server Availability, file shares, services, disk usages etc. - Performing health checks on Servers in which Servers and hosts were examined on the basis on Storage and availability.- Performing health checks on Windows Physical servers to check for possible battery and disk failures using Dell Server Administrator Tool.- Engaging Dell/HP for any possible battery/disk/hardware parts replacement. - Working on User related issues like issues with logon, memory/space management etc. - Performing Citrix Farm level health checks using XA-XD Console to ensure availability of applications and Virtual Desktops through Citrix Servers. Show less

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  HCLTech

  Jul 2016 - Sept 2023

  Senior Cloud Management and Automation Specialist

  Working on Cloud Management Platform solutions for private cloud and hybrid clouds,- Implementation and Transitioning of VMware vRealize Tools, vRealize Operations Manager, vRealize Log Insight, vRealize Business Cloud as a Cloud Operations and Management Solution for various Customers.- Integration of vRealize Tools with third party solutions like Splunk, Moogsoft, BPPM, Wavefront, Service Now etc., for end to end Alert Management.- Developing customized monitoring use-cases for platform monitoring in vRealize Operations Manager for various integrated endpoints. This includes Alert, Log, Reports and Dashboard Management.- Presenting Monitoring and Analytics Demonstrations to multiple Customers, showcasing various use cases designed for vRealize Operations Manager, Log Insight and Wavefront.- Extensive experience on alerts, reports and dashboards in vRealize Operations Manager, Log Insight and Wavefront- Configuration and troubleshooting of vRealize Operations Manager, Log Insight, Wavefront, CloudHealth, vRealize Orchestrator, vRealize Suite Lifecycle Manager and vRealize Business Cloud.- Design and implement self healing and semi-autonomous use-cases using vRealize Orchestrator and vRealize Operations Manager. Leveraging vRealize Operations Manager and Log Insight APIs for developing automation use-cases. Show less

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  HCL Technologies Germany GmbH

  Sept 2023 - now

  Senior Specialist

  Working on Cloud Management Platform solutions for private cloud and hybrid clouds.