Tejesh Ugrayya

Experience

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  LG Electronics

  May 2004 - May 2008

  Leading a team of 10 field engineersPlanning daily field operationComponent level servicing of complete range of LG home appliances(T.V,Fridge,D.V.D’S,Music systems.MWO,Washing machine,plasma,DIOS,LCD)Responsible for call allocation & monitoring servicing parameters. Providing technical support to service Engineers.Attending escalation complaints.Responsible for branch service performance.Monitoring and managing customer relationship in the branch. Show less

  • IT Support Engineer

    Apr 2007 - May 2008

  • Senior Customer Support Engineer

    May 2004 - Apr 2007
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  STPI , Ministry of Communication & Information Technology , Govt. Of India

  Jun 2008 - Dec 2009

  Network Security Engineer

  KSWAN is a high-speed backbone provides services like Data, Voice and Video to the state government offices in Karnataka. It gives facilities like Control room, IT server room and video conferencing room. SWAN using connectivity’s like Ethernet cable, extended Ethernet cable, Leased line, Wireless cables and Voice over IP.

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  Wipro Infotech

  Apr 2010 - Feb 2016

  As a member of Security Incident Management team(SIEM) Involved in the Implementation, monitoring, detecting and analyzing of security devices events(Firewall, Routers, Site-Protectors, Servers,etc) on a computer or computer network by using Arc Sight and Q-Radar SIEM tool and the execution of proper responses to those events. Responding to critical security threats like malware outbreaks, DDOS attacks and network intrusions Providing high level support and guidance to the prevention and resolution of security threats Handling escalated/PM incidents analysts. Implementing and fine tuning on Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS). Performing computer incident investigations, determining the cause of the security incident and appropriately action for the same. Interface with technical personnel and business function owners Review security incident reports and provide recommendations to improve security posture appropriately inform and advise management, client teams and clients on incidents and incident prevention Design new IDS/IPS sensor placement and coordinate the deployment of sensors with local technical person. The general activities would be: Show less

  • Administrator

    Jan 2015 - Feb 2016

  • Sr. Engineer - Security Management

    Apr 2010 - Dec 2014
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  HPE Continuity

  Feb 2016 - Sept 2017

  Technology Consultant

  I'm a Arcsight Technical consultant in HPE’s with over all 9 years’ experience in information security, System Administration, Network, Security, customer support. i have been involved in a wide range of roles, in a variety of industries including Private and Public Sector entities, Financial Institutions, state government project like KSWAN(India),Telecommunications and Oil & Gas industries in the UAE.• As a part of HPE ArcSight professional technology Consultant my primary role is to deploy/implementation/Administration of ArcSight components like ESM, Express, Logger, ArcMc, Smart connectors, Arcsight investigate.• Also worked on event broker to integrate with various components like Arcsight and third part tool.• I am in the development team in the Arcsight activate framework. I have developed multiple activate frame packages and which has been posted in the Arcsight market place for public. • Also conducting Quality Assurance, ArcSight Health checkup and Providing Arcsight SIEM solution design in hierarchical model.• Preparing customized report templates, Query Viewers, Advance Content Development that show real-time view of ESM data and enable drilldowns to filter data quickly and access the right type business data.• Creating notification templates and reported as per specific event attributes.• Conducting Use case work shop at customer premises with various team to understand their business requirement. • Developing use-case contents to meet customer business requirement by analyzing ArcSight log data sources.• Developing flex connectors like RegEX, DB, SNMP, and delimiter.• Implementing various CIP packages like RepSM Plus, PCIDSS, ITGov, Threat Central and Pattern Discovery.• Gather required data for further analysis from all ArcSight components of interest for the engagement.• Act as a Technical liaison between product management and developers on bugs and any product issues Show less

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  Micro Focus (formerly HP / Hewlett Packard Enterprise)

  Sept 2017 - now

  Cyber Security Technical Consultant

  • As a part of ArcSight professional technology Consultant my primary role is to deploy/implementation/Administration of ArcSight components like ESM, Express, Logger, ArcMc, Smart connectors, Arcsight investigate, Arcsight Event Broker.• I am in the development team in the Arcsight activate framework. I have developed multiple activate frame packages and which has been posted in the Arcsight market place for public. • Also conducting Quality Assurance, ArcSight Health checkup and Providing Arcsight SIEM solution design in hierarchical model.• Preparing customized report templates, Query Viewers, Advance Content Development that show real-time view of ESM data and enable drilldowns to filter data quickly and access the right type business data.• Creating notification templates and reported as per specific event attributes.• Conducting Use case work shop at customer premises with various team to understand their business requirement. • Developing use-case contents to meet customer business requirement by analyzing ArcSight log data sources.• Developing flex connectors like RegEX, DB, SNMP, and delimiter. Show less