Craig Hedison

Experience

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  RF Industries

  Dec 1995 - Feb 1997

  Systems Manager
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  Fujitsu Australia Limited

  Mar 1997 - Apr 2005

  Solution Consultant (Infrastructure/Microsoft/Citrix)
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  Fujitsu Asia Pacific Pte Ltd

  May 2005 - Jan 2011

  • Assigned as the Microsoft Alliance Manager for Fujitsu Singapore, reporting to the global Fujitsu-Microsoft Alliance Manager. The role included managing a team of Microsoft technical consultants as well as providing solution consultancy. Responsibilities included:- Development of Partner Business Plans- Development of Partner Solution Plans- Management of Microsoft consultant team- Microsoft Solution development- Client engagement- Joint customer event planning- 3rd party management Show less

  • Program Manager (Cloud Services Deployment)

    Apr 2009 - Jan 2011

  • Microsoft Consultant / Microsoft Alliance Manager

    May 2007 - Apr 2009

  • Solutions Consultant (Managed Services)

    May 2005 - Apr 2007
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  Hewlett-Packard Enterprise Services

  Jan 2011 - Dec 2013

  Solution Architect

  Solutions Architect for APJ Regional clients across the Global Solutioning Outsourcing Team for HP Enterprise Services. Key responsibilities: • Managing the Outsourcing Solution team to develop the detail Design and Cost models for the Outsourcing Service;• Identifying Solutions across all HP Portfolio (Application/Infrastructure/Business Process) to match customer's IT / Business requirements;• Establishing the validity of a Solution and all its components prior submitting to client; • Applying financial and accounting concepts as well as capital investment;• Generating an implementation & risk plan with time-lines for the solution; • Executing the governance at technical, sales and management levels followed at all times for the pursuit; • Client facing responsibilities at CXO level for presenting HP's solution. Show less

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  Dimension Data Asia Pacific Pte Ltd

  Jan 2014 - May 2016

  Lead Regional Service Architect

  Lead Regional Service Architect leading opportunities within the APAC region focusing on Dimension Data ITO service offerings. Key responsibilities:• Region lead for North Asia (Japan/China/South Korea/Taiwan/Hong Kong) managing a team of Service Architects• Leading outsourcing opportunities to position Dimension Data service offerings to address client business needs• Running solution workshops to help guide clients develop a transformational roadmap from their current state to a desired state that will address their business challenges• Business case development for client internal justification for transformational projects• Leading operations and delivery assessments to help clients identify gaps and areas of improvement in their current operations.• Establishing the validity of a solution and all its components prior submitting to client• Ensure proper solution governance is undertaken throughout the sales solution life cycle. Show less

• 

  NTT Communications

  May 2016 - Apr 2021

  After supporting Dimension Data Japan remotely as a Regional Service Architect from Singapore (Asia OHQ), Dimension Data Japan requested me to transfer to Japan and lead the Managed Services practice in Japan.Other Key responsibilities:• Leading outsourcing opportunities to position Dimension Data service offerings to address client business needs (Managed Infrastructure (DC, NW, Cloud) and Managed Security services)• Develop localised support solutions to meet Japanese market and Japanese client needs.• Working with country client managers, account stake-holders, to provide speed to market ITO solution and optimum service delivery, that address client's operational challenges, delivering business outcomes• Look for opportunities for collaboration with NTT Group companies.• Running solution workshops to help guide clients develop a transformational roadmap from their current state to a desired state that will address their business challenges• Business case development for client internal justification for transformational projects• Leading operations and delivery assessments to help clients identify gaps and areas of improvement in their current operations.• Establishing the validity of a solution and all its components prior submitting to client• Ensure proper solution governance is undertaken throughout the sales solution life cycle. Show less

  • Principal Consultant / Program Manager - International Programme Office

    Apr 2020 - Apr 2021

  • Principle Service Architect

    May 2016 - Apr 2020
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  Hummingbird Solutions PTY Ltd

  Jun 2021 - now

  Lead consultant in the delivery of consultancy engagements and during the implementation of large programs, and transformation projects. Engaging with client business owners to understand their challenges and needs for change, developing solutions that solve these challenges, and ensuring that these business outcomes are achieved through transformational programs.In this role I have developed and delivered solutions, as well as defined frameworks for future client engagements and delivery of complex transformational programs. Show less

  • Professional Services Manager

    Sept 2022 - now

  • Principal Consultant

    Jun 2021 - Sept 2022