Pete Jones

Pete Jones

Network Analyst

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location of Pete JonesNewbury, England, United Kingdom

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  • Timeline

  • About me

    Senior Technical Support Engineer / IT Professional with a special interest in Cyber Security.

  • Education

    • Cranleigh School

      -
    • St. Bartholomews

      -
  • Experience

    • Bayer

      Jan 1995 - Jan 1999
      Network Analyst

      Helped implement the Microsoft domain environment at Bayer in the UK, utilising NT3.51

    • Bayer

      Jan 2000 - Jan 2006
      IT Consultant

      Worked in the Technical Infrastructure Server team responsible for the UK environment, managing nine unique sites; each hosting between three and fifteen servers with attached tape device.Technical lead for the closure of three Bayer sites, including data and equipment retrieval.

    • Bayer Business Services

      Oct 2006 - Dec 2012
      Technical Architect

      Part of a regional virtual team (UK/Belgium/Italy) accountable for the quality and cost effective delivery of Server, Middleware & Database management to over 1000 servers and associated infrastructure in over 50 countries & 100 Bayer sites around the EMEA region.Technical lead for the migration of a complete Synaps Pre-Prod. environment from Switzerland to the virtual data centre in Germany (over 400GB across four servers successfuly migrated).

    • Symantec

      Apr 2013 - Oct 2015
      Principal Technical Support Engineer

      Part of the EMEA Backup Exec backline team specializing in solving complex third level problems requiring in-depth analysis to resolve. Also supporting new product release projects.SME for the Backup Exec 3600 appliance (one of only two in the country).

    • Veritas Technologies LLC

      Oct 2015 - Jan 2019
      Principal Technical Support Engineer

      Resolved many complex third level problems requiring in-depth analysis, additionally involved in various product related projects: created new exam content using the Angoff Process | wrote training material for new-hires | beta-tested new product releases to provide critical feedback to engineering (Backup Exec versions 15, 16 & 20).

    • Roc Technologies

      Aug 2019 - Oct 2019
      Senior Support Engineer
    • Veritas Technologies LLC

      Oct 2019 - now
      Senior Principal Technical Support Engineer

      Resolving complex 3rd level problems requiring in-depth analysis, additionally working on product related projects relating to Backup Exec 20.

  • Licenses & Certifications

    • ITIL Foundation

      BCS
    • MCSA for Windows 2000 & 2003

      Microsoft Certifications
    • MCSE for Windows 2000 & 2003

      Microsoft Certifications
    • PRINCE2 Practitioner

      Nov 2012
    • Veritas Certified Specialist - Backup Exec 20

      Veritas Technologies LLC
      Sept 2018
    • VCS Veritas Backup Exec 21 Administrator

      Veritas Technologies LLC
      Mar 2021
      View certificate certificate
    • Telstra - Cybersecurity Job Simulation

      Forage
      Jan 2025
      View certificate certificate
    • Mastercard - Cybersecurity Job Simulation

      Forage
      Jan 2025
      View certificate certificate
    • Certified in Cybersecurity (CC)

      ISC2
      Dec 2024
      View certificate certificate
    • Symantec Technical Specialist - Backup Exec 2012

      Symantec
      May 2013
  • Volunteer Experience

    • Research Volunteer in the Dementia PREVENT Study

      Issued by University of Oxford on May 2017
      University of OxfordAssociated with Pete Jones