Pete Jones

Experience

• 

  Bayer

  Jan 1995 - Jan 1999

  Network Analyst

  Helped implement the Microsoft domain environment at Bayer in the UK, utilising NT3.51

• 

  Bayer

  Jan 2000 - Jan 2006

  IT Consultant

  Worked in the Technical Infrastructure Server team responsible for the UK environment, managing nine unique sites; each hosting between three and fifteen servers with attached tape device.Technical lead for the closure of three Bayer sites, including data and equipment retrieval.

• 

  Bayer Business Services

  Oct 2006 - Dec 2012

  Technical Architect

  Part of a regional virtual team (UK/Belgium/Italy) accountable for the quality and cost effective delivery of Server, Middleware & Database management to over 1000 servers and associated infrastructure in over 50 countries & 100 Bayer sites around the EMEA region.Technical lead for the migration of a complete Synaps Pre-Prod. environment from Switzerland to the virtual data centre in Germany (over 400GB across four servers successfuly migrated).

• 

  Symantec

  Apr 2013 - Oct 2015

  Principal Technical Support Engineer

  Part of the EMEA Backup Exec backline team specializing in solving complex third level problems requiring in-depth analysis to resolve. Also supporting new product release projects.SME for the Backup Exec 3600 appliance (one of only two in the country).

• 

  Veritas Technologies LLC

  Oct 2015 - Jan 2019

  Principal Technical Support Engineer

  Resolved many complex third level problems requiring in-depth analysis, additionally involved in various product related projects: created new exam content using the Angoff Process | wrote training material for new-hires | beta-tested new product releases to provide critical feedback to engineering (Backup Exec versions 15, 16 & 20).

• 

  Roc Technologies

  Aug 2019 - Oct 2019

  Senior Support Engineer
• 

  Veritas Technologies LLC

  Oct 2019 - now

  Senior Principal Technical Support Engineer

  Resolving complex 3rd level problems requiring in-depth analysis, additionally working on product related projects relating to Backup Exec 20.