Deep Enrich
Aloqik Gupta
Client tech support
193 followers
London, Ontario, Canada
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About me
Business Intelligence Specialist
Education
Swami Vivekanand Institute of Engg. & Technology, Ramnagar
2010 - 2014Bachelor's degree Information Technology
Experience
Dell Technologies
Nov 2014 - Apr 2016Client tech supportProvided my expertise in Hardware and Software Testing andTroubleshooting, analyzing the hardware performance at realtime basis and ensuring complete functionality of the Dell Products.• Follow up customer issues and requests.• Core troubleshoot on hardware and software related issues.• Updated on different OS like windows 7, windows 8, windows 8.1 andwindows 10• Trained on system hardware changes/modifications
Dell Technologies
Nov 2016 - Feb 2020Technical Support Engineer 1 Technical Support Specialist Senior Client tech support
Technical Support Engineer 1
Feb 2019 - Feb 2020Technical Support Specialist
Apr 2018 - Feb 2019Senior Client tech support
Nov 2016 - Apr 2018
DXC Technology
Feb 2020 - Jun 2022Professional Business Analyst
Armour Group Inc.
Jul 2022 - Feb 2023Business Data Analyst
Trudell Medical Limited
Feb 2023 - nowBusiness Intelligence Specialist
Licenses & Certifications
- View certificate
Microsoft Certified: Power Platform Fundamentals
MicrosoftFeb 2022
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