Mai Ibrahim

Experience

• 

  Andalusia Group for Medical Services

  Oct 2018 - Jan 2019

  Specialty Manager

  •Responsible for developing all Andalusia strategies to ultimately impose & enrichIt’s brand in the market, distinguish the competitive edge and ultimately increase Andalusia market share through planning, monitoring, customer satisfaction and innovation.•Support the top management with all the needed resources and analyses toimprove all internal processes in operating activities in context with external factors, such as economic trends and demand levels, political and technologicala breakthrough that may change the potential sales of our services; whether doneby market research, specialty analysis, following up and contract/offer andservice management. Show less

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  Vodafone UK

  Nov 2019 - Jan 2020

  International Account Advisor

  •Resolve problems by clarifying issues; researching and exploring answers and alternative solutions for English-speaking customers.•Improve the customer experience and establish loyal customersto the company by adding real value.

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  Caduceus Lane

  Jan 2021 - Apr 2021

  Project Manager

  -Effectively lead and direct cross-functional teams through a dynamic professional environment.-Responsible for planning, execution, and effective communication with managers and peers to prioritize project flow and meet deadlines.-Accountable for reviewing and managing all aspects of the projects to facilitate delivering with optimum productivity and standard quality.-Maintain, ensure and communicate with key account managers for a clear understanding of the project framework, content, and strategy.-Monitoring the progress of multiple projects closely and simultaneously with analytical and critical insight for evaluation and adjustment.-Effectively organize and follow up for delivering projects on specified timelines.-Coordinate between the project team members while working closely to ensure progress, performance, and meeting quality needs.-Pro-actively influence the team to develop and achieve results with quality standardsSetting priorities and assigning tasksReview and evaluate the outcomes and quality of the completed projectsAssist with defining the project scope, allocated resources, and task goals.-Integrated collaboration and coordination among different departments and key responsible professionals across different functions. Show less

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  INZOX LLC

  Oct 2021 - now

  Account Manager
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  Ntam

  May 2022 - now

  • Medical Operations Lead

    Jan 2024 - now

  • Senior Project Manager

    May 2022 - Mar 2024