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Akhil Ravindran

Akhil Ravindran

Software Engineer

Followers of Akhil Ravindran780 followers
location of Akhil RavindranReading, England, United Kingdom

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  • Timeline

  • About me

    Cyber Security Professional | PAM | Ex-HP

  • Education

    • Zamorins Higher Secondary School

      2006 - 2008
      Higher Secondary Examination Science Group with Mathematics

    • Vinayaka Mission's Research Foundation - University

      2008 - 2012
      Bachelor of Engineering - BE Computer Science

    • Kendriya Vidyalaya

      1995 - 2006
      Secondary School Examination

  • Experience

    • 6th Energy Technologies PVT LTD

      May 2012 - May 2013
      Software Engineer

      - Delivered project reports and milestone updates to supervisor, keeping them informed and up-to-date on the progress of a $200k project.- Tested new applications for usability and adherence to code plan, ensuring that they met the required standards before being released to a user base of 25,000 customers.- Collaborated with design teams and senior software engineers to build customized software products for 70 consumers, resulting in a 95% satisfaction rating and repeat business from 70% of customers. Show less

    • DXC Technology (Formerly Hewlett Packard)

      May 2013 - Jul 2018
      Operations Team Lead

      - Improved customer satisfaction ratings by 20% through the implementation of a new customer service system.- Successfully resolved 95% of customer issues within the first 48 hours of receiving them, resulting in increased customer loyalty and satisfaction.- Led a team of 15 associates, resulting in a 10% increase in overall productivity and a 25% reduction in turnaround time for customer requests.

    • Tata Consultancy Services

      Aug 2018 - now

      • Project Manager / Service Delivery Manager - Cybersecurity (PAM)

        Jul 2023 - now

      • Project Manger / SDM (UK & Ireland) - Cybersecurity (PAM)

        Jan 2023 - Jun 2023

      • Project Manager

        Mar 2021 - Dec 2022

      • Information Technology Business Analyst

        Aug 2018 - Mar 2021

  • Licenses & Certifications

    • TCS - Agile way of working

      Tata Consultancy Services

    • TCS - Certificate in Project Management

      Tata Consultancy Services

    • Growth & Transformation : Awareness

      Tata Consultancy Services

  • Honors & Awards

    • Awarded to Akhil Ravindran
      Contextual Master - TCS Contextual Masters program celebrates experienced employees who build up deep knowledge about the customer's business and technology landscape on the job and use that contextual knowledge to create value
    • Awarded to Akhil Ravindran
      VP CIO Award VP CIO Nominated & Presented for VP CIO Award - For the exceptional performance as a project member