James Sterritt

Experience

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  Property Management Pros

  Jun 2011 - Jun 2015

  Maintenance Tech
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  Publix Super Markets

  Jun 2011 - Apr 2013

  Inventory Clerk

  Loading and unloading trucks. Stocking shelves while maintaining inventory control. Maintain a clean work place. Provide premier customer service.

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  Daniel Defense, Inc.

  Apr 2013 - Jun 2014

  Work Coordinater

  Properly prepare, package, and document all parcels for delivery. Schedule logistics for all deliveries. Prepare all pallets for freight pickup. Load and unload all trucks. Receive all incoming packages into inventory.

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  Gulfstream Aerospace

  Jun 2014 - Aug 2016

  Inventory Coordinator
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  Daniel Defense, Inc.

  Aug 2016 - May 2019

  Order Fulfillment Clerk Lead

  Coordinate shipping schedules with sales and planning departments to ensure on time delivery.Ensure all shipments comply with state, federal and international laws.Maintain inventory accuracy by running monthly cycle counts within the department.Analyze inventory discrepancies and determine root cause.Review work orders and ensure all work has been completed and logged.Proficient in the use of Infor manufacturing database.Responsible for ensuring all members of the order fulfillment team are following company procedures and guidelines. Show less

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  Spartina 449

  May 2019 - Sept 2019

  Warehouse Supervisor

  Ensured orders are picked, packed, and shipped in accordance with designated cut-off times.Monitored employee attendance, productivity, and other performance indicators and provides counseling, mentoring and guidance to staff as required.Enforced all company work and safety rules, always leading by example without exception.Provided on-going training and orientations for subordinates to ensure compliance with company requirements and policies.

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  Crossgate Logistics

  Sept 2019 - Aug 2024

  Oversee operational direction and managerial oversight of warehouse shipping, receiving, office and maintenance. Produced daily reports on the efficacy of work processes and the effectiveness of personnel.Manage Inventory to control shrink and ensure product is readily available for customer requestCoach, Mentor and Develop Supervisors to deliver maximum results.Tracked and ordered company supplies to prevent any disruption in packing and shipping productsLead the hiring, training, and coaching and counseling of Warehouse staff to provide ongoing support and development.Lead transition into a new WMS system.Accurately track and report weekly and monthly production metrics. Show less Oversee day-to-day operations of all DTC activities across the department.Work with sales team to ensure strategic DTC marketing plans integrate across operations of businessContinuously identify areas for growth and innovations pertaining to ecommerce experience, all aspects of fulfillment and customer experienceResponsible for inventory control, compliance, SOP management, procurement, and training.Manage external carrier relations.Participate in the Direct to Consumer Summit – setting and delivering on the broader DTC strategy.Demonstrate a thorough understanding of business and key drivers, by delivering against monthly labor planning numbers.Maintains warehouse temp staffing staff including, hiring, scheduling, providing training and guidance, establishing job standards and evaluating performance.Approve and edit any time discrepancies for the warehouse team.Work with the customer service team and China to plan and order all warranty parts for customers. Show less

  • Operations Manager

    Aug 2020 - Aug 2024

  • DTC/ Warranty Manager

    Sept 2019 - Aug 2020
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  North Star Agency, LLC

  Jul 2024 - now

  Director of Business Operations