Nicholas D'Alfonso

Experience

• 

  McDonald's Corporation

  Sept 2013 - Jul 2014

  Customer Service Representative

  • Ensured smooth process of all transactions• Handled any problems or concerns quickly and efficiently

• 

  The Home Depot

  May 2015 - Aug 2015

  Cashier

  • Engaged customers at checkout with impeccable customer service as cashier

• 

  Boston University Physics Department

  Sept 2015 - Dec 2015

  Learning Assistant (Teaching Assistant)

  • Assist 100+ students with concepts in electricity and magnetism course, Physics II• Lead discussion for the week in topics such as Gauss’ Law, RLC circuits, magnetism, optics, Ampere’s Law, and electromagnetic waves

• 

  Zucker Institute for Applied Neurosciences

  Jun 2016 - Aug 2016

  Biomechanical Engineering Intern

  • Designed and built a cranial anchoring device for use in neurosurgery• Device secures in a hole in the skull to keep biopsy devices in place• Optimized the design for straight shot injection molding• Created 3D printed skull models for use in planning surgeries• Presented designs and final product to the executive board for commercial sale

• 

  Philips

  May 2017 - Aug 2017

  Mechanical Design Engineering Intern

  • Created a Solidworks Flow Simulation model for a new premium ultrasound electronic box• Designed and 3D printed an assembly mount for Wi-Fi modules to increase assembly efficiency• Decreased calculated stress by 30% in an ultrasound field units that began cracking• Created a Polyfilm cover to be applied to injection molded parts to protect from damage

• 

  Boston University Biomedical Engineering Department

  Sept 2017 - May 2018

  Grader
• 

  Thermo Fisher Scientific

  Jul 2018 - Jul 2021

  Managed 10 pharmaceutical and R&D client relationships for clinical trial drug packagingResolved issue in a timely manner, accurate client need translation and on-time completion of projects Two year rotational program designed to provide leadership development opportunities for high performing college graduates through the following roles for 6 months each: Associate Process Engineer (Allentown, PA)Procurement Analyst (Center Valley, PA)Production Team Leader (Allentown, PA)Distribution Project Lead (Chino, CA)

  • Client Services Project Manager III

    Jul 2020 - Jul 2021

  • Operations Leadership Development Program (OLDP)

    Jul 2018 - Jul 2020
• 

  IQVIA

  Jul 2021 - Aug 2022

  Project Manager, Connected Devices

  Manage sponsor relationships for ECG and CGM service delivery efforts for the Connected Devices teamFacilitate site trainings for ECG and CGM devices as well as creating specialized user manuals to ensure accurate and timely data collection

• 

  Simpler Consulting, an IBM Company

  Aug 2022 - now

  • Managing Consultant

    Jul 2024 - now

  • Consultant

    Aug 2022 - Jul 2024