Damaris Collins MBA CMgr FCMI

Experience

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  Change, grow, live (CGL)

  Jul 2008 - Dec 2021

  Senior Leadership Team member providing management of all matters relating to data and performance across the North-East and Scotland region. Influencing change within the development, analytics and quality teams to improve data collection, monitoring and analysis. Working directly within the in-house database system development team to sign off national changes to the clinical case management system (EPR), in full collaboration with frontline staff and stakeholders. Lead for data transfer to the in-house case management system for eight new service mobilisations. Project lead to transform case management system training. Management of data specialists and data leads across the region. Data project manager for key national projects, providing guidance on methods of data collection and reporting outcomes successfully. Working directly with the data scientists to develop Tableau analytics and Alteryx capabilities. Working with service managers, quality, safeguarding, performance and data leads to ensure collaboration between operations and data management. Working with commissioners, NHS and community partner organisations to implement data processes across partnerships using SMART techniques. Presenting both quantitative and qualitative data to enable informed decisions. Coordinating all data transfers, including electronic prescription management. Ensuring excellent data governance in line with GDPR 2018, CQC and NICE guidelines. Show less Service implementation project management for all aspects of new service implementation for integrated substance misuse services in Hull and Gateshead. Project monitoring and scheduling via Gantt Chart. Supporting the set up of quality assurance in line with service outcome, KPIs and central policies. Coordinating the safe transfer of prescribed clients between services. Point of contact for all providers across each partnership, including shared care GPs and emergency care. Ensuring excellent communication, consultation and expectation management. Supporting and informing the staff teams throughout the process. Lead for clinical case management system (EPR) transfer. Show less Working autonomously across a total of 55 services, with direct data implementation and administration management at mobilisation of 10 major contracts. Supporting services to meet service level agreements; PHE dataset requirements; monitor trends and predict outcomes. Service remits covering substance misuse & prescribing; housing; family & carers; education; training & employment; smoking cessation; needle exchange; young persons; secure establishments and criminal justice teams. Manipulating complex Public Health England datasets to produce high level reports. Matrix management and training of data analysts. Chairing regional meetings for data and quality. Completing performance monitoring frameworks for commissioners. Providing data governance across the region. Working with service teams to manage understanding of performance needs. Implementing systems for evidencing performance across services. Providing consultancy nationally to underperforming services. Working in a national team of data managers and developers; liaising and writing specifications for development of the clinical client management system (EPR). National system administrator of the in-house client case management system (EPR). Show less

  • Data Business Partner

    Feb 2019 - Dec 2021

  • Implementation Project Manager

    Jul 2018 - Feb 2019

  • Regional Data Manager

    Nov 2012 - Jul 2018

  • Data Analyst

    Jul 2008 - Nov 2012
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  NHS England

  Dec 2021 - now

  Working in close collaboration with Trusts, ICS/ICBs and NHS England Regions; providing leadership, advice and guidance, targeted and tailored support and interventions with the aim of minimising risk to successful delivery of local digital EPR programmes. Taking the lead in forming positive relationships with Trusts, as part of an integrated team, drawing on support, knowledge and expertise across Frontline Digitisation as the front door for Trusts delivering or extending/optimising EPR systems to meet the Digital Capabilities Framework. Actively engaging Trusts throughout the EPR process, from initial contract design through to change management challenges and go-live support. Evidencing and reporting on progress to Cabinet Office. Show less Delivering and leading the engagement and support of NHS and community providers submitting data to NHS England, which is ultimately presented to the Secretary of State and other government bodies. Projects for 2022/23 cover data for Emergency Care Departments, Mental Health and the National Obesity Audit. Strategically supporting project sponsors (NHS England/Office for Health Improvement and Disparities) - gathering and presenting both qualitative and quantitative information. Liaising with providers to support with challenges and to improve performance by sharing insights, guidance and best practice. Providing a business intelligence role that focusses on the bigger picture, including the challenges facing providers and the need for burden reduction. Management of data liaison officers. Show less

  • Senior Implementation and Business Change Manager - Frontline Digitisation

    Dec 2024 - now

  • Business and Operational Delivery Manager - Data Liaison

    Dec 2021 - Dec 2024