Aleeyah Griffith

Experience

• 

  Ardene

  Aug 2015 - Feb 2017

  Keyholder

  Oversaw all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.Processing purchases/ returns/ exchanges at the register.Assisted in the implementation of strategies to achieve the store’s sales and profit budgets.

• 

  Suzy Shier

  Feb 2017 - May 2018

  Assistant Manager

   Executed Manager on duty tasks while enforcing company cash handling policies and procedures, and other loss prevention policies.  Maximized daily sales, attracted, engaged and motivated customers to make purchases by merchandizing, window displays. Delivered coaching to team members in order to achieve or exceed sales goals through effective customer service and product knowledge. Ensured excellence in customer service and resolved all problems at the store level.

• 

  GUESS?, Inc.

  Jun 2018 - Jan 2019

  Assistant Manager

  • Delivered coaching to team members in order to achieve or exceed sales goals through effective customer service and product knowledge. • Ensured customer satisfaction and employee efficiency.• Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers• Handled customer complaints with finesse and skill to encourage customer loyalty and revenue growth.

• 

  La Vie En Rose

  Apr 2019 - Oct 2021

  Third Key Holder/ Visual Merchandiser

  • Greeted customers in a courteous and professional manner, while providing quality customer service to approximately 250 guests per day; answered questions about products and services in person, email or over the phone.• Responsible for opening and closing the store; completed daily office duties including checking emails, printing paperwork and deposits.• Successfully managed a 5-8-person team, exceeding our daily and monthly sales goals.• Oversaw Inventory management tasks, store supplies, and front-end operations, including safe management and cash handling. Show less

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  Good natured Products Inc.

  Jan 2022 - now

  • Senior Customer Service Associate

    May 2024 - now

  • Customer Service Associate

    Jan 2022 - May 2024