Nolberto Goncalves

Experience

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  University José Antonio Páez

  Sept 2003 - Apr 2018

  I have facilitated the subjects: "Digital Communication in Organizations" and "Information Technology Tools", belonging to the Master's Program in Management of Organizational Communication". In addition, I was facilitator of the Grade Special Work Seminar (I and II), belonging to the Industrial Automation Specialization Program. I have taught Mathematics I, Mathematics II, Introduction to Algebra and Geometry.

  • Postgraduate Teaching

    Jan 2010 - Apr 2018

  • Undergraduate Teaching

    Sept 2003 - Mar 2010
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  University of Carabobo

  Apr 2012 - Oct 2021

  Teaching, research and extension activities focused in the use of ICT in educational enviroments, with the primary interest of investigating and applying technological tools in organizations responsible of higher education.I worked as an undergraduate teacher at the Faculty of Education Sciences (FaCE) in the following subjects -- Department of Mathematics and Physics: Calculus I, Data analysis, Physics and Laboratory I, Physics Laboratory III. -- Department of Informatics: Informatics, Didactics of Informatics, Educational Research, Research Project Seminar, Degree Special Work. In addition, at the Faculty of Sciences and Technology (FaCYT), I taught Information Systems, Department of Computing.As a postgraduate teacher, I was facilitator of the subjects: Research Seminar (I, II and III), Information Technology for Higher Education, Computing and Education Seminar, Theoretical and Practical Foundations of Community Service; belonging to various programs of the FaCE Postgraduate Direction. Show less Management of scientific, technical and administrative activities associated with the use of Information and Communication Technologies, in the academic, research and extension fields at the Faculty of Education Sciences (FaCE) at the University of Carabobo (UC). Among the main activities are:- Management of the technological platform and LMS.- Functionally and operationally structure the ICT Department (space and personnel).- Adaptation and maintenance of the ICT infrastructure of the Faculty and the ICT Department: server room, structured cabling, LAN networks, wireless routers, connection nodes to the Digital Dorsal Network and VoIP network.- Selection of IT profiles for the administrative staff of the Faculty.- Management of social networks and institutional website.- Design, review and selection of instructional materials used in the institution's LMS.- Design, implementation and updating of information systems. Among them, the content management system of the institutional website, using CSS, PHP and HTML5.- Analysis and reporting of institutional data required for decision making.- Training and Education for the administrative staff of the Directorate and the teaching staff of the Faculty.- Development of various projects of updating and technological transformation. Show less

  • Researcher Professor

    Apr 2007 - Oct 2021

  • Director of Information and Communication Technologies

    Apr 2012 - Feb 2018
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  Agencia Cerise

  Jan 2021 - Feb 2022

  Online Course Developer (freelance)

  Development of e-learning courses attending to the client's needs. Includes curation of digital content, references, copyright free images, content writing, use of content managers, HTML, Script. Customer's CRM and LMS use.

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  Adecco

  Oct 2021 - Feb 2022

  Training Manager

  Client: CEPSAManagement with customer's SuccessFactors Learning System. Among the procedures carried out for the company's workers are: - Attention and resolution of various incidents.- Enrollment, mass uploads and registration of training (Training Actions, Classes, Annual Plan). - Management of forms, databases and reports (using Excel and Access).Tools used: Office 365, Teams, One drive, SSFF, Excel, Access

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  Alvea Soluciones Tecnológicas

  Apr 2022 - Jan 2023

  Technology Project Manager

  Client: Tech Mahindra - Management of technology projects according to the needs arising in the development of its different phases or stages. Needs focused on control, planning and coordination of deliverables; communication with partners, candidates, customers, technical staff and other additional requirements.- DB organization and standardization of processes to optimize the response time required for each request. Tools used: Office 365, Teams, Box, Webex, Skype.

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  Fractalia

  Apr 2023 - now

  IT Project Analyst

  Clients: Telefónica, General Secretariat of Digital Administration of Spain (SGAD), Vodafone, PYMEs .- Elaboration and review of General Planning, Risk Matrix (assessment of potential risks and activation of action plans), RACI Matrix, others.- AS-IS analysis and documentation, TO-BE design.- Project feasibility study: Scope, development time, functionalities, volume of potential users, others.- Project control and monitoring: Unified Mail, Workspace ONE (VMware), DA and O365 in more than 25 government entities.- Management of Cibersecurity Consulting Projects aimed at PYMEs.- Follow-up of the project objectives, using Gantt Diagram (project) to control scope and time.- Preparation of reports, deliverables, review of metrics and KPIs.- Conducting service quality surveys, analyzing results and reporting.Tools: Office 365, Excel, Jira, Forms, OneNote, Power BI, Zoom, Teams. Show less