
Tracy Evilsizer
Human Capital Consultant

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About me
Program Manager, Vendor Management Office - Growth Enablement Office
Education

University of Pittsburgh
1989 - 1992Bachelor of Arts (BA) SociologyActivities and Societies: Minored in Political Science and English Literature
Experience

Arthur Andersen LLP
Apr 1997 - Sept 1999Human Capital Consultant* Consulted in the International Human Capital Services area for client Fortune 500 companies with focus on benchmarking policies and customize for client specific needs, conducting GAP analysis to reduce non-value added activities, managed international human resources and payroll services for client expatriates/inpatriates* Organizational Design and Implementation - Performed client focus group assessments and mapped out "as is" processes and optimized new recommended processes* Benchmarked Fortune 500 company human resources and payroll plans (domestic and international) to be aligned in the industry in addition to maintaining a competitive edge* Created specific international client human resources policy and procedures for expatriates/inpatriates* Performed federal/state tax assessments and hypothetical tax withholding for client employees for payroll purposes Show less

Consolidated Reality, Inc.
Sept 1999 - Aug 2000Human Resources, Benefits & Payroll Manager* Led the recruiting, hiring and promotion processes for new and existing employees* Reengineered internal department processes to weed out redundant activities and streamline existing processes* Managed and reviewed weekly payroll, budget reports and highlighted variances on labor and purchases

Resources Connection, Inc.
Sept 2000 - Feb 2001Employee Systems Integration Project Manager* Led the employee systems side of the multi-million Players International acquisition of three diverse geographic property locations into the Harrah's family (e.g.,worked with ~ 8 internal teams and various vendors based on the different locations)* Project delivered ahead of schedule, under budget with all critical success factors met or exceeded (Received "Star Performer Award - Team Player")* Responsible for all heart of house system mapping, implementation and consolidation of employee and financial data and reporting (human resources, payroll, benefit, W2 and 1099 data)* Created for Harrah's an employee systems integration playbook for each area as a frame of reference for future property integrations Show less

Caesars Entertainment
Feb 2001 - Jun 2007(Representative Business Units: Human Resources, Finance, Information Technology, Marketing, Gaming, Legal and Hotel Operations)* Successfully led business process and information technology projects ranging from $50K to $18M to completion (Awarded "Star Performer Award - Customer Service")* Key Project Management Methodology Trainer and member of the team that created the Company's IT Project Management Office which increased overall IT project success rate from 69% to 94% over a three-year period*Worked collectively with business units and IT to gather project requirements and specifications to ensure overall "Best Fit" solution was selected and long-term strategic alliances were developed*Created core project control documents and reusable templates which assisted managing projects On Time, One Target and On Budget* Fully engaged on all project contract management activities thus providing overall cost savings on both ongoing yearly maintenance, support and services (e.g., average project cost savings $235K)* Awarded "Best People" Award by Peers as a recognized mentor and coach for new and existing team members Show less * Led the training and development function (technical and soft skill) inclusive of Executive Leadership by introducing a blended "Best of Breed" methodologies which lead to an overall annual training adoption rate of 92% (e.g., 290 staff members)* Compensation benchmarking conducted on annual basis to ensure equity and work life balance standards were consistent with industry norms thus leading company to be voted by their Employees one of the Top 10 as "Best Place to Work" several years running* Performance Management - Assisted employees and member of leadership to create SMART objectives in line with the various roles within the organization to assist in employee retention and growth (~ 85% retention rate)* Created Training Guides and specific materials in communication and change management to encourage adoption of new skills (e.g., annual training survey response = "Exceeded Expectations") Show less * Facilitated the flow of customer satisfaction data to all 37 Harrah's properties in the U.S. (e.g., friendly/helpful/wait times) leading to Quarterly and Yearly Annual Performance bonsus results to qualifying employees* Worked with internal Corporate Business Units (Key Results Areas) to understand the increase and/or decline of survey results and worked with properties to implement solutions to resolve customer decline and improve overall customer satisfaction* Managed strategic liaison with statistical research firm handling all customer surveys and data processing Show less
Sr. IT Project Manager
Mar 2004 - Jun 2007IT Resource Manager
Jan 2003 - Mar 2004Corporate Customer Satisfaction Assurance Manager
Oct 2002 - Jan 2003Technical Analyst - HRSS Specific Project Assignment
Feb 2001 - Oct 2002

RGP
Jul 2007 - Apr 2010ConsultantConsulted in the area of project management and business analysis and system process designVarious roles undertaken while at RGP:- Business Systems Analyst, Global Manufacturing & Distribution Company- Finance Transformation Project Manager, Specialized Energy Company- JSOX Project Manager, Specialized Energy Company- APS Project Controller, Global Manufacturing & Distribution CompanyActivities included:* Developed, monitored and managed core project control documents throughout project lifecycle meeting established "Go Live" date (e.g., project charter, project plan, milestone charts, budget, issues/risks, communication strategy and plan, business requirements, change control strategy, training strategy)* Created overall budget tracking tool in addition to monitoring and managing multi-million project inclusive of forecasting activities* Functional Test Lead responsible for the development of the project test plan and monitoring testing defects from identification to resolution* Developed leadership status report (dashboard) providing weekly highlights of project status including achievements, upcoming milestones, budget summary and areas of risk* Central point of contact for managing core project communications* Liaison with various project business units, third party vendors and subject matter experts Show less

Ciber Global
Aug 2010 - Apr 2011Senior ConsultantProject management and business analyst consulting in the area of systems integration and business process design and reengineering

Direct Energy
Apr 2011 - Aug 2013Manager of Business Analysis
Nov 2012 - Aug 2013Systems Integrator
Apr 2011 - Oct 2012

Guttman Energy, Inc.
Aug 2013 - Aug 2014IT Solutions Delivery Lead
TEKsystems
Aug 2014 - Nov 2014Sr. Project Manager - Consultant
Highmark Inc.
Nov 2014 - nowProgram Manager, Enterprise Billing
Licenses & Certifications

Infrastructure Technology Infrastructure Library (ITIL) Foundations
Apr 2013
Certified Scrum Master (SCM)
Scrum AllianceNov 2016
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