Deep Enrich
Aman Gupta
Analyst
1000 followers
Noida, Uttar Pradesh, India
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About me
Architect - Monitoring Tools, Automation and ITSM
Education
Bal Bhavan Public School
2001 - 2002XII Computer Science
Symbiosis Centre for Distance Learning
2006 - 2010PGDBA Operations Management
Panjab University
2002 - 2006BE Telecom & ITC++ progamming, Databases, Operating Systems, Electronics, Signalling, Microcontroller, Networks
Bal Bhavan Public School
1990 - 2002XII PCM, English and Comp Science
UIET Panjab University
2002 - 2006BE Telecom and IT
Experience
HCLTech
Jun 2006 - Jan 2009AnalystNetcool Implementation and Administration.net and MS SQL developmentProcess automations
Tech Mahindra
Jan 2009 - Jun 2010Technical AssociateIBM Certified ProfessionalWorking on Netcool - Omnibus, Impact, Webtop, TBSM
HCLTech
Jun 2010 - Sept 2014Associate ConsultantMonitoring Tools - Netcool, BMC, Custom monitoring solutions, Database, Perl ScriptingTeam ManagementNew projects delivery Solution designing for monitoring tools.
Accenture
Sept 2014 - Dec 2022Designing and Implementation of Solutions involving Monitoring Tools, Automations and ITSM.AIOps, ML, Data analytics.Helping organizations to build an End to End solution for effective monitoring, Incidents management, Automated Service Requests, Auto-Remediation solutions involving Cloud and RPAs. Monitoring Tools - Deployment, Operations, Project Management, Solutioning and Design, Custom Solutions, Scripting, L3 support. Pre-sales Solution designingHP Monitoring Tools, IBM Tivoli, BMC Tools, Service Now. Monitoring Tools and Automation
Manager
Dec 2020 - Dec 2022Associate Manager
Sept 2016 - Nov 2020Team Lead
Sept 2014 - Aug 2016
Capgemini
Jan 2023 - May 2024Program Manager
InMorphis
May 2024 - nowITOM HeadWorking on ITOM and ITSM.
Licenses & Certifications
- View certificate
.webp)
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Aug 2020
- View certificate
AWS Certified Solutions Architect – Associate
Amazon Web Services (AWS)Sept 2021 - View certificate
Microsoft Certified: Azure Fundamentals
MicrosoftJun 2022 - View certificate
Oracle Database 11g Administrator Certified Associate
OracleOct 2011
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