Deveraux Williams

Deveraux Williams

Followers of Deveraux Williams1000 followers
location of Deveraux WilliamsPendleton, South Carolina, United States

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  • Timeline

  • About me

    Info Tech/Client Success Manager at Clemson University

  • Education

    • Clemson University

      1999 - 2004
      Bachelor of Science - BS Computer Engineering
    • Clemson University

      2015 - 2017
      Master's degree Human Resource Development 4.0

      Activities and Societies: Alpha Epsilon Lambda & Phi Kappa Phi

  • Experience

    • Clemson University

      May 2004 - now

      Support around 350 full time staff employees in Student Affairs. That includes providing day to day support for computers, laptops, printers, software, servers, etcIn addition, I have do the following...• Provide computer support to over 400+ users across campus• Install necessary licensed software• Work with users for providing quotes from contracted state accounts• Image and install new equipment for PCs and Macs• Answer users inquiries regarding computer hardware or software problems by providing prompt customer services • Manage web, terminal, and virtual servers• Install, configure and maintain network printers• Configured wireless access and network connectivity• Maintain database of desktops and laptops for inventory purposes• Instruct classes for TSPs on specific IT information• Setup and configure smartphones (Blackberry, iPhone, Droids, etc)Also designated as the TSP Administrator (Techincal Support Provider) - Would provide classes to other IT staff to learn about new products along with meeting as a whole to talk about major issues currently going on at campus Show less • Provide computer support for the Education Department within the College of HEHD• Install necessary licensed software including SPSS and Endnote• Completed user submitted work orders through Track-It system• Image and install new equipment for PCs and Macs• Conduct hardware and network installations• Install Anti-virus software and solved virus related issues• Install, configured and maintain network printers• Maintain database of desktops and laptops for inventory purposes Show less

      • Info Tech/Training Manager in Marketing and Communications

        Mar 2018 - now
      • IT Consultant I

        Jul 2006 - Feb 2018
      • Staff Senate President

        May 2016 - Apr 2017
      • Information Resource Consultant I (Temp)

        May 2004 - Jun 2006
  • Licenses & Certifications

    • Adult Mental Health First Aid USA

      National Council for Mental Wellbeing
      Jun 2023
    • Slack Certified Admin

      Slack
      Mar 2021
      View certificate certificate