Deveraux Williams

Experience

• 

  Clemson University

  May 2004 - now

  Support around 350 full time staff employees in Student Affairs. That includes providing day to day support for computers, laptops, printers, software, servers, etcIn addition, I have do the following...• Provide computer support to over 400+ users across campus• Install necessary licensed software• Work with users for providing quotes from contracted state accounts• Image and install new equipment for PCs and Macs• Answer users inquiries regarding computer hardware or software problems by providing prompt customer services • Manage web, terminal, and virtual servers• Install, configure and maintain network printers• Configured wireless access and network connectivity• Maintain database of desktops and laptops for inventory purposes• Instruct classes for TSPs on specific IT information• Setup and configure smartphones (Blackberry, iPhone, Droids, etc)Also designated as the TSP Administrator (Techincal Support Provider) - Would provide classes to other IT staff to learn about new products along with meeting as a whole to talk about major issues currently going on at campus Show less • Provide computer support for the Education Department within the College of HEHD• Install necessary licensed software including SPSS and Endnote• Completed user submitted work orders through Track-It system• Image and install new equipment for PCs and Macs• Conduct hardware and network installations• Install Anti-virus software and solved virus related issues• Install, configured and maintain network printers• Maintain database of desktops and laptops for inventory purposes Show less

  • Info Tech/Training Manager in Marketing and Communications

    Mar 2018 - now

  • IT Consultant I

    Jul 2006 - Feb 2018

  • Staff Senate President

    May 2016 - Apr 2017

  • Information Resource Consultant I (Temp)

    May 2004 - Jun 2006