Alex Goold

Experience

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  Servie Pro Lawn and Pest Control

  Jun 2008 - Aug 2009

  Sales Representative and Sales Coordinator

  •Performance: Coordinated every sale in the Fort Lauderdale office, over 1,500 sales in three months. •Persistence: Led the charge to ensure each customer was served by remaining on call 24/7.

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  Paul's Market

  May 2011 - Aug 2011

  Assistant Dairy Manager

  Maintained store requirements for the dairy department by keeping the dairy rotated and stocked. Awarded Associate of the Month for the month of June.

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  Smoky Mountain Pizza

  May 2012 - Aug 2012

  Server

  Worked over 50 hour workweeks for the majority of the summer. Was put in charge of the largest section of the restaurant within a month of employment.

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  ABL Management

  Dec 2012 - Oct 2013

  •Duties: Taking weekly inventory and placing food orders. Weekly menu adjustments and development. •Production: Oversee the production of a average of 90 meals a day. Managed a crew of fourteen male inmates and eight females. Produced 450 trays a meal for Canyon County Jail. Supervised all facets of the kitchen. Ran the Canyon County commissary account for ABL Management. Was the middle man between Canyon County and ABL in regards to the commissary account. Did all the ordering and distributing of the commissary. There was a average of 310 orders to handle every week.

  • Food Service Director

    Jul 2013 - Oct 2013

  • Supervisor

    Dec 2012 - Jul 2013

  • Commissary Coodinator

    Dec 2012 - Jul 2013
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  Panda Restaurant Group

  Oct 2013 - Feb 2016

  General Manager

  •Duties: Responsible for the successful operations of a single store and all daily operations including, but not limited too, being a team builder and trusted leader; training, coaching, developing and labor deployment of staff, scheduling, achieving financial targets, inventory and food ordering, asset protection, ensuring quality guest experiences, community outreach, promoting brand awareness and providing safety and security. •Allocates all work assignments based on business needs, analyzes store scheduling needs. Cultivates the company mission and culture, recruits, retains quality talent, maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.•Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.•Production: My weekly sales ranging from $42,000 to $48,000. My estimated annual sales are $2.2 Million. My staff size ranged from 16 to 25 associates. Show less

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  Enterprise Rent-A-Car

  Mar 2016 - Sept 2020

  Delivery of superior customer service in conjunction with a variety of successful sales strategiesBuild new business and maintain relationships with local businessesEnsure high quality guest experiences and ongoing customer service: the ability to effectively communicate, interact and influence customers, vendors and co-workersDaily operations including maintaining a fleet of late model vehiclesUtilize accounting principles, cost control and profit and loss statementsProblem solving and conflict management/resolutionMentor, train and develop other staff members Show less

  • Branch Manager

    Mar 2019 - Sept 2020

  • Assistant Manager

    Sept 2017 - Mar 2019

  • Management Assistant

    Jan 2017 - Sept 2017

  • Management Trainee

    Mar 2016 - Jan 2017
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  KidStrong

  Nov 2020 - now

  Regional Director

  Provides excellent leadership and management to create a positive, successful environment for staff and clients.Properly manages and exceeds all KidStrong sales and operational budgets.Responsible for overseeing the sales process and systems.Works closely with the Head Coach of the Center to ensure that the staff and Center are looked after.Builds and maintains KidStrong class size through scheduling optimization.Models all Center activities through self-involvement (leading by example).Trains and mentors staff for ongoing success and future growth.Communicate with staff for all trials and anything they need to know about the members.Timely response and follow through with all KidStrong corporate/owner requests and client and lead request.Enforces KidStrong corporate policies, business practices, systems and processes.Ensures that all front desk systems are followed such as proper Member Check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, and change requests.Provides and maintains the highest level of customer service.Provides effective decision-making regarding customer service issues.Responsible for ensuring that the facility is clean, maintained and operationally sound (along with the Head Coach). Show less