Tiffany Chen

Experience

• 

  Bank of America

  Oct 2004 - Mar 2013

  Sr. Operations Representative

  Responsibilities include: Training associates, workflow management, and constant monitoring of sensitive accounts. Reviewing transactions and paying close attention to customer instructions/specification. Provide quality service and support for all commercial clients.• Excellent accuracy rate to meet quality and production performance standards• Process checks for commercial clients with highest production rate• Dedication to customer service with accuracy, speed, and error free• Ability to thrive in constant technology-changing environment• Strong analytical skills• Strong interpersonal, verbal, and written communication skills Show less

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  UFCW Trust Fund

  Oct 2010 - Feb 2011

  Eligibility Department Temp

  Responsibilities include: Maintain Eligibility database by updating participant eligibility records using source documents, provide customer service to participants and union locals, review student certifications, correct reported hours for participants due to delinquent employer input or incorrect reporting period. Calculating and verifying eligibility; and quality checking HMO adjustments with the accounting department.• Updating Mainframe and Panagon systems• Make calls to members and schools to validate information• Composing letters to members on eligibility• MS Word, Outlook, Excel, 10-key, 80WPM Show less

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  Export Drilling International

  Apr 2011 - Nov 2012

  Commercial Procurement Representative

  Responsibilities include: Prepare purchase orders, quotations, and verify confirmation receipts. Analyze contractual commitments, customer specifications, and establish changes when needed for each project. Develop and implement project activities for suppliers, sales field agents, and customers. Emphasize on customer satisfaction between customers and vendors; updating the master control sheet and templates; constant communication with discretion• Verify pricing and customer requirements • Finding inexpensive shipping costs and good quality products• Monitoring and expediting orders• Resolve issues in the shipping and ordering process• Creating and forwarding necessary documentation • Arrange pickup and delivery• Develop vendor and customer relationships Show less

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  Evriholder Products, LLC

  Nov 2012 - Dec 2015

  Senior Procurement Specialist

  Responsibilities include: Account management, place orders, sustain supplier relationships, forecast future demands/timelines, and maintain desired ending level inventory. • Work directly with VP of Sales, VP of Operations, and Inventory Director • Submit items to testing laboratories to ensure products are in compliance with Walmart• Execute various programs at approximately 4,000 U.S. & Mexico Walmart stores • Set-up new product item numbers• Create detailed WM presentations for various programs• Validate pricing and ensure timely delivery for customers• Coordinate with marketing, sourcing, product development, and accounting departments on new item launches • Negotiate pricing with domestic suppliers and China vendors • Communicate with factories on packing/shipping mark and delivery details• Inventory reconciliation, work orders, and EDI between third party warehouses• Project management and sourcing Show less

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  Mt. San Antonio College

  Jun 2016 - now

  This position is to make sure the College is in compliance with the CUPCCAA (California Uniform Public Construction Cost Accounting Act) regulations for all informal ($60K - $199,999K) and formal ($200K+) construction bids. There are checks in place for all construction projects to make sure the College does not get penalized or fined by the government or Department of Industrial Relations. These checks include: making sure the contractors are registered with DIR for prevailing wages, fully insured, and go through the pre-qualification process. The Procurement Specialist handles complex bids, commodities, issues purchase orders, develops requests for proposals, solicits bids in legal advertising, oversees year-end fixed assets, administers and monitors contracts. Also, acts as a liaison between internal and external stakeholders. Show less Responsibilities include: Commodity management, reviewing requisitions from various departments on campus, creating purchase orders through the Banner system, sending orders to vendors, maintaining client relationships, making sure all aspects of the purchase orders are in compliance, generating Argos reports to follow up on outstanding orders, implement formal/informal bids, sourcing, and request for quotes/proposals • Place orders for services, materials, supplies, and equipment • Register vendors to the California Department of Industrial Relations for prevailing wages• Verify vendors on the System for Award Management depending on funding type• Analyze item specifications from various department requisitions• Coordinate with accounting on invoices and payment• Place business card orders for all employees on campus• Set up new vendors in Banner and maintain updated information• Review and complete change order requests from requestors on increase/decrease amounts, account strings, and vendor changes• Assist procurement specialist with bid documents – product specifications, addendum, bidders list, public bid openings• Ecommerce order placement with P-Card• Commodities include: licensing and subscriptions, construction projects, advertising, facilities/maintenance E/S, food, music, photography, theatre, custodial, computer software & hardware, electronics, and audio/visual E/S Show less

  • Procurement Specialist

    May 2018 - now

  • Senior Buyer

    Jun 2016 - May 2018