Ralph Jacob Medina

Experience

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  TaskUs

  Jun 2022 - Nov 2022

  Customer Service Representative

  Was responsible for assisting customers by addressing their inquiries, resolving issues, and providing support. Handled both incoming calls and served as the primary point of contact between the company and its customers, ensuring their needs are met and maintaining positive customer relationships.

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  Provincial Government of Bohol

  Nov 2022 - Jun 2023

  Public Safety Communicator

  Job Order employee for Telephone and Radio System Integrated Emergency Response 117 (TaRSIER 117), the Operations & Warning Division of the Bohol Provincial Disaster Risk Reduction and Management Office. I handled incoming calls and assessed what's the appropriate response such as dispatching emergency medical services, fire department, and police department to the incident.With my prior experience and skills, I also helped instruct trainees on how to operate the radio systems of the agency as well as serving as Communications Unit Leader, radio net controller, or Situation Unit Leader depending on the type of incident we need to manage. Show less

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  National Grid Corporation of the Philippines

  Jun 2023 - now

  Right-of-Way Assistant

  Project-based Employee for the Cebu-Bohol 230kV Interconnection Project (CBIP) and assigned to handle court matters. I help ensure the smooth operation of the project by assisting in the management and coordination of right-of-way activities, maintaining records, facilitating communication, and ensuring compliance with relevant regulations between the court, the persons affected, and the company.